Marsh McLennan

Support Administrator

Marsh McLennan

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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About the role

  • Administer and monitor SuperStream contributions, rollovers, and data files to ensure compliance with APRA and ATO standards
  • Perform daily reconciliations of contributions and rollover payments received via SuperStream
  • Investigate and resolve SuperStream error messages, payment mismatches, and exception reports
  • Liaise with employers, clearing houses, external stakeholders, gateway vendors, and internal teams to correct and resubmit data when required
  • Ensure all contributions and rollovers are processed within legislated service level timeframes
  • Assist in testing system changes or upgrades impacting SuperStream processing
  • Support BAU teams with day-to-day issues and identify opportunities to improve processes and reduce errors
  • Assist in internal audit, compliance, and regulatory reporting requirements

Requirements

  • Demonstrated experience in corporate superannuation
  • Curiosity to learn and investigate issues
  • Excellent organisation, planning, and analytical skills
  • Ability to work independently with minimal supervision
  • Strong knowledge of superannuation systems and support applications (ideally Sonata, Excel, Word, Outlook)
  • Good written and verbal communication skills
  • Sound knowledge of superannuation concepts, including benefit design (accumulation and complex defined benefit arrangements) and insurance arrangements
  • Sound knowledge of superannuation legislation
  • RG 146 Compliance is highly desirable
Benefits
  • Professional development opportunities
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SuperStream contributionsreconciliationsdata processingerror resolutioncompliance reportingsuperannuation systemsbenefit designinsurance arrangementssuperannuation legislationinternal audit
Soft Skills
organisation skillsplanning skillsanalytical skillsindependent workcuriositycommunication skills
Certifications
RG 146 Compliance