
Director – IT Product Management
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Mumbai • India
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Job Level
About the role
- Take product management responsibility for applications, ensuring they meet performance and reliability standards, maintaining their roadmaps, and coordinating development, release, and product adoption.
- Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft and deliver best-in-class digital experiences.
- Develop global standards and rollout plans.
- Write user stories for engineering, design, and analytics teams.
- Apply insights from product analytics tools and qualitative customer and marketplace research to continuously inform new feature prioritization and ongoing enhancements.
- Proactively identify and evangelize product best practices globally.
- Play a key role in advancing the culture of the organization.
Requirements
- 15+ years of experience with at least 5 years in product management
- Data Analytics: 2+ years of experience managing a data product or using data (e.g., Tableau, Google Analytics, Hive, SQL) to deeply explore trends and drivers
- Hands-On Approach: Hands-on experience in partnering with engineering teams on agile product delivery and documenting requirements (e.g., user stories)
- Problem-Solving: A creative problem solver who can address challenges, adapt to changing circumstances, and make strategic adjustments to optimize product outcomes
- Experience managing run state applications and performing product operations functions (e.g., experiment design, incident management, etc.)
- Experience in conducting customer research and analytics to understand customer sentiment and pain points, and leveraging them to make product decisions.
- Ability to thrive in change, and having a passion to harness the energy of a fast-paced environment to create meaningful customer and business value.
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata analyticsuser storiesagile product deliveryincident managementexperiment designcustomer researchSQLTableauGoogle Analytics
Soft Skills
problem-solvingcreative thinkingadaptabilitystrategic adjustmentcollaborationcommunicationleadershiporganizational skillsevangelismpassion for change