Digital Services Manager
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Minnesota • Texas • United States
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Salary
💰 $120,000 - $150,000 per year
About the role
- Collaborate with clients to understand their unique digital transformation needs
- Conduct / support workshops to assess IT strategy and identify opportunities for leveraging digital solutions to enhance operational excellence
- Drive / support client projects focused on the selection, implementation, and optimization of digital systems for the commercial aviation, aerospace, defense and rail industry sectors
- Lead / support data migration efforts and leverage data analytics for strategic insights
- Assist with resource planning and directing the daily project assignments for client engagements
- Participate in the identification, execution and closing of business development activities, as required
- Support project scoping, labor estimating, and statement of work creation, including commercial terms
- Be a member of the Oliver Wyman Vector’s Digital Services leadership team, participating in meetings and events, as required
- Evaluate existing processes and implement optimized workflows that leverage digital tools to enhance efficiency
- Drive innovation in operational practices, advocating for and implementing best practices in digital service delivery
- Support the execution of strategic initiatives related to AI integration and capability development
- Mentor junior team members in digital practices and methodologies, fostering a culture of continuous improvement, ensuring alignment with company values and goals
- Support career development, reviews, coaching and leading team members
- Promote knowledge sharing within the team to ensure the successful delivery of digital services and projects
Requirements
- 10+ years of experience in aviation, specifically in Maintenance and Engineering / Maintenance, Repair and Overhaul (MRO) system implementation, or Flight Operations system implementation, development or sales
- Bachelor’s degree in computer science, Engineering, Business, or 10-12 years of relevant experience as a system administrator, or as part of a TechOps or Flight Operations Organization
- Proven experience with data migration and data analytics
- Experience in implementing M&E systems, such as AMOS, IFS, SAP/iMRO, TRAX, or Flight Operations / Crew systems, such as AIMS, CAE / Sabre, Jeppesen, NAVBLUE, or similar industry systems
- Understanding of regulatory requirements within the aviation sector is highly desired
- Strong stakeholder management and consulting experience is highly desired
- Functional expertise in one or more of the following areas preferred: Engineering, Maintenance Planning, Maintenance Execution, Supply Chain, Flight Operations
- Experience in AI applications is highly desired
Benefits
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data migrationdata analyticssystem implementationdigital solutionsdigital transformationAI integrationworkflow optimizationproject scopinglabor estimatingstatement of work creation
Soft Skills
stakeholder managementconsultingmentoringteam leadershipresource planningcommunicationcollaborationcoachingcontinuous improvementknowledge sharing