
Employee Health & Benefits Client Engagement Specialist – Bilingual
Marsh McLennan
full-time
Posted on:
Location Type: Remote
Location: Alabama • Tennessee • United States
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Salary
💰 $54,700 - $101,900 per year
About the role
- Build out custom Brainshark client engagement Videos
- Create custom client engagement deliverables
- Create custom engagement surveys
- Set up and maintenance/support of MMA Resource Portal
- Build out iNGAGED App manage client app updates and reporting
- Special projects as needed
- Assist production team with custom engagement documents for prospects/clients
- Assist with distribution of educational materials and user guides for online resources
Requirements
- Bachelor’s degree in communication or marketing related field preferred
- Ability to communicate effectively, both oral and written
- Word, Excel, AMS, Outlook, PowerPoint, Internet/Research, as well as various web-based programs for research, proposals, etc.
- Excellent command of grammar, punctuation, spelling, and editorial skills
- Able to prioritize and organize daily tasks independently
- Well-developed customer service skills with a proactive approach
- Ability to research and analyze problems independently
- Must be able to multi-task and be detail oriented
- Able to self-check for accuracy
- Keen project management skills
- A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
- Must have Life & Health license or obtain within 90 days of employment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
custom engagement videoscustom engagement deliverablescustom engagement surveysMMA Resource PortaliNGAGED Appclient app updatesreporting
Soft Skills
effective communicationcustomer serviceproblem analysismulti-taskingdetail orientedproject managementorganizational skillsproactive approach
Certifications
Bachelor's degree in communicationBachelor's degree in marketingLife & Health license