Marsh McLennan

Trainee Client Manager

Marsh McLennan

full-time

Posted on:

Location Type: Hybrid

Location: Glasgow • United Kingdom

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Job Level

Entry Level

About the role

  • Handle both new and existing customer enquiries on behalf of the Account Executives
  • Manage administrative processes for new business, mid-term adjustments, and renewals
  • Ensure prompt and efficient handling of client requests in compliance with regulatory guidelines
  • Build relationships with insurers to secure the best terms and pricing for clients
  • Maintain accurate records and documentation of all client interactions and policy details

Requirements

  • Previous experience in a client/customer-facing role (e.g., retail, hospitality, food & beverage)
  • Strong literacy, numeracy, administration, and communication skills
  • Ability to remain calm under pressure and adapt to changing priorities
  • Excellent organizational skills with the capability to manage multiple enquiries simultaneously
  • Proficiency in Microsoft Office Suite and similar software
Benefits
  • Professional development opportunities
  • Vibrant and inclusive culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative processesclient requests handlingrecord maintenancedocumentation management
Soft Skills
communication skillsorganizational skillscalm under pressureadaptabilityrelationship building