Marsh McLennan

Client Service Leader – Captives

Marsh McLennan

full-time

Posted on:

Location Type: Remote

Location: Florida • South Carolina • United States

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Salary

💰 $85,300 - $181,800 per year

Job Level

Senior

About the role

  • Lead a team of colleagues with a service focused mind set.
  • Provide clients with strategic advice and innovative ideas for solving industry challenges.
  • Negotiate fees and conduct management agreement discussions, leveraging your experience to create mutually beneficial outcomes.
  • Take a proactive approach to managing client relationships, working closely with your team to ensure client satisfaction and retention.
  • Perform oversight of financial statement preparation, audits, actuarial evaluations and regulatory compliance.
  • Coordinate timely and knowledgeable responses to inquiries and requests from clients, fostering strong relationships built on trust and open communications.
  • Drive operational efficiency, streamlining processes and optimizing resource allocation.
  • Implement best practices and leverage optimal utilization of resources, including technology to enhance productivity and work with our support centers effectively to deliver high-quality services to clients.
  • Foster a positive and inclusive work environment, promoting colleague engagement, motivation, and professional development.
  • Hold team members accountable for maintaining and increasing engagement with their clients and their colleagues.

Requirements

  • Extensive and proven experience in captive management or similar roles
  • Ability to project manage and lead colleagues
  • Ability to understand and interpret insurance accounting financial statements
  • Strong analytical and critical thinking skills
  • Comfortable speaking with clients and board members
  • Strong work ethic with emphasis on responsiveness.
Benefits
  • health and welfare benefits
  • tuition assistance
  • 401K savings
  • other retirement programs
  • employee assistance programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
insurance accountingfinancial statement preparationauditsactuarial evaluationsregulatory complianceproject managementoperational efficiencyresource allocationprocess optimizationbest practices
Soft skills
leadershipclient relationship managementstrategic adviceanalytical skillscritical thinkingcommunicationteam engagementmotivationprofessional developmentresponsiveness