
Senior Client Onboarding – Investment Solutions
Marsh McLennan
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Leading the client onboarding process for a range of our new clients
- Influencing and developing Mercer’s overall service delivery to Investment Solutions clients
- Developing knowledge of Mercer’s investment fund solutions by liaising with operational, legal, portfolio management and consulting teams
- Coordinating end-to-end projects of all clients on-boarding onto a Mercer investment solution
- Identifying client type and jurisdiction, setting out appropriate AML / KYC requirements
- Demonstrating in-depth operational knowledge of pooled funds
- Communicating both internally and externally to keep the business informed of progress of client take-on cases
- Preparing and coordinating all legal documentation
- Opening accounts and operational set-ups with custodian / transfer agency and tax teams
- Assisting and providing oversight to the transition planning efforts
- Supporting and influencing the development of Mercer’s overall client-service delivery across the UK/European/Asian client base
- Training and developing junior colleagues
Requirements
- A wealth of experience with a passion for project management
- Client-focused outlook and proven Client Onboarding experience
- Experience of working in fiduciary or asset management in a similar capacity
- In-depth operational knowledge of pooled funds, experience of on-boarding documentation
- Ability to communicate complex requirements to clients, third parties in a simple and coherent manner
- Attention to detail, and proven track record in project management, engaging with a variety of stakeholders
- Confidence to chair and lead discussions both internally and with external third parties
- Sound knowledge of Private Markets and operational processes of how private market investments work
- Knowledge of 5th AML directive, MiFID II, PEP and sanctions screening
- Knowledge and experience of investment markets across range of assets
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Career opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementclient onboardingoperational knowledge of pooled fundson-boarding documentationknowledge of Private Marketsinvestment marketsAML requirementsKYC requirementsMiFID IIPEP and sanctions screening
Soft skills
client-focusedattention to detailcommunicationstakeholder engagementleadershiptraining and developmentinfluencingcoordinatingproblem-solvingteam collaboration