Sales Manager
Ideagen
Assistant Vice President, Property & Casualty
Marsh McLennan
full-time
Posted on:
Origin: • 🇸🇬 Singapore
Visit company websiteJob Level
Lead
About the role
- Serve as first point of contact for day-to-day communication on numerous and/or complex accounts, following up on correspondences and managing high-quality and timely communications
- Develop and communicate an understanding of client businesses by conducting client research, analysing industry issues, preparing benchmarking studies and creating risk maps for internal and external use
- Support colleagues by managing day-to-day aspects of designated accounts including billing transactional work, generating and coordinating timelines, liaising between senior colleagues and clients, and representing the business to ensure compliance and client satisfaction
- Manage account concerns and address issues in a timely manner, applying judgement as to when and what to escalate to senior colleagues
- Collect insights and information on client satisfaction and report results to senior colleagues offering context and suggestions to ensure account satisfaction and retention
- Begin to build professional relationships with counterparts at client organizations
- Maintain good understanding of the company's service offerings and market trends to enhance work performance, enrich client interactions and develop sales capabilities
Requirements
- Bachelor’s Degree in any discipline
- 5 years of relevant experience in the insurance or reinsurance industry
- Excellent verbal and written communication skills
- Outstanding analytical thinking and problem solving skills
- Ability to work in a hybrid model (at least three days per week in office)
