OPS F & W BS III
State of Florida
Senior Operations Specialist - Property and Casualty Insurance
Marsh McLennan
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.
- More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
- This position will be a remote role and report into our Atlanta office.
- MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions.
- With 200 offices across North America, we combine personalized service with global resources of Marsh McLennan.
- As our Senior Operations Specialist on the McGriff team, you’ll provide guidance to teammates and to 3rd party vendors.
- Manage projects geared toward meeting operational goals, adding efficiency, and driving excellence in client service and agency operations.
- Serve as subject matter expert for questions related to systems, procedures, workflows, and resources.
- Develop, maintain, and monitor adherence to procedures, standards, and workflows.
- Build and maintain relationships across business units, carriers, vendors, and outsourcing partners.
- Proactively identify and generate efficiencies and cost savings.
- Identify line of business challenges, provide support, and follow through to resolution.
- Lead and participate in project groups and collaborate with team members.
- Complete workload assessments for branch locations or third-party partners to provide guidance and recommendations.
- Remain abreast of current trends in insurance client service operations, standards, applications, workflows, and tools.
Requirements
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