As an Operations Specialist on the McGriff team, you’ll provide guidance to teammates and to 3rd party vendors, to support firm growth and success.
You’ll manage projects geared toward meeting operational goals, adding efficiency, and driving excellence in client service and agency operations.
Serve as subject matter expert for questions related to systems, procedures, workflows, and resources.
Monitor adherence to procedures and standards.
Build and maintain relationships across business units, carriers, vendors, and outsourcing partners.
Support creation of improved efficiencies and cost savings
Identify line of business challenges, provide support, and follow through to resolution.
Participate in project groups and collaborate with team members.
Provide support to other operations team members as needed.
Requirements
College Degree or equivalent education, training and work-related experience.
3-5 years' or more of experience within the insurance industry
Highly effective written / verbal communication and facilitation skills
Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
P&C Insurance License
Knowledge of insurance specific systems like, Sagitta, ImageRight, EPIC
Experience with issuing certificates of insurance for commercial clients
Experience with Loss Run
Experience with processing insurance transactions