Mars

Customer Business Leader, Ecommerce

Mars

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois • United States

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Salary

💰 $134,400 - $184,800 per year

Job Level

Senior

About the role

  • Define and lead the long‑term e‑commerce strategy across Amazon, PurePlay, and OMNI retail partners.
  • Own full P&L accountability for Amazon and PurePlay accounts, ensuring delivery of NSV, profit, share, and digital shelf KPIs.
  • Establish annual channel strategy and plans, growth targets, and investment strategies aligned with business objectives.
  • Identify and develop new digital commerce opportunities, including emerging PurePlay platforms and marketplace models.
  • Lead, coach, and develop team.
  • Build organizational capability in digital commerce, including analytics, content excellence, and customer management.
  • Oversee strategic relationships with Amazon and key PurePlay partners, ensuring alignment on joint business plans and growth initiatives.
  • Champion the use of OMNI data, insights, and analytics to drive decision‑making and commercial strategy.
  • Drive digital transformation initiatives that enhance customer experience, operational efficiency, and channel competitiveness.

Requirements

  • Bachelor's degree required, MBA preferred
  • 8–12+ years of progressive experience in E‑Commerce, OMNI, Category Management, or CPG commercial roles
  • Proven leadership of Amazon or major e‑retailer businesses with full P&L accountability
  • Strong understanding of digital merchandising, retail media, content management, and search optimization
  • Demonstrated ability to translate data into strategy and drive cross‑functional action
  • Experience managing and developing teams
  • Entrepreneurial mindset with a track record of building new capabilities or scaling new channels
  • Exceptional communication, negotiation, and stakeholder management skills
  • Highly organized with strong planning, prioritization, and financial acumen
Benefits
  • Medical and dental benefits
  • Participation in 401k plan
  • Paid time off
  • Company bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
e-commerce strategyP&L accountabilitydigital merchandisingretail mediacontent managementsearch optimizationdata analysisdigital transformationchannel strategygrowth targets
Soft Skills
leadershipcoachingteam developmentcommunicationnegotiationstakeholder managementorganizational capabilityplanningprioritizationfinancial acumen
Certifications
Bachelor's degreeMBA