Director, Caregiver Time & Attendance Operations
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Salary
💰 $127,600 - $187,600 per year
Job Level
Mid-LevelSenior
About the role
- Design, develop, implement, and refine Marqeta’s Vendor Risk Management (VRM) policy, standards, and procedures.
- Evaluate the risks associated with Marqeta’s vendor relationships and implement and maintain an appropriate control environment to manage those risks
- Facilitate the resolution of escalated vendor-related issues, including those relating to risk assessments, audits, and vendor onboarding and offboarding
- Manage the Vendor side of Marqeta’s procure-to-pay system to ensure Vendor Risk Management procedures and requirements are represented in Marqeta’s overall Vendor Management operations
- Partner with Risk Subject Matter Experts (SMEs) such as Privacy, Security, Legal, Risk Operations, Compliance, and others to ensure the company’s Vendor Risk Management program comprehensively addresses all relevant vendor-related risks
- Partner with Compliance teammates to share learnings and identify opportunities to align approaches, where appropriate, to managing vendor- and customer-related risk
- Establish a vendor monitoring process which focuses on Quarterly Business Reports (QBRs), SLA tracking, and ongoing risk monitoring for our most critical vendors
- Be a critical partner in the vendor onboarding and offboarding process
- Curate a vendor-related inventory and artifacts demonstrating adherence to established Vendor Risk Management processes
- Establish and monitor metrics and reporting to identify vendor-related risks and manage the performance of the company’s Vendor Risk Management program
- Stay abreast of and communicate market insights to drive both short and long-term Vendor Risk Management strategies.
Requirements
- 5+ years of relevant Third-Party Risk Management experience, with a focus on Vendor Risk Management
- Experience in regulatory or regulatory-adjacent industries/environments and an understanding of the regulatory requirements and expectations that govern and inform Vendor Risk Management in the Payments, FinTech, and/or Banking industries
- Experience directly interfacing with external parties (e.g. banks, regulators)
- Proven track record of designing, developing, implementing, and refining Vendor Risk Management programs
- Proven ability to thrive in a fast-paced environment and handle a high volume of work
- Able to operate without already defined or established processes, tools, or templates
- Excellent interpersonal skills and communication skills
- Able to influence and guide decisions across multiple cross functional teams
- Proven project management skills with analytical and problem solving abilities to identify business drivers and develop and implement strategies
