MarketStar

Channel Sales and Operations Manager

MarketStar

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $80,000 per year

Job Level

Tech Stack

About the role

  • Lead and develop a multi-functional partner sales team, managing daily execution across partner growth, onboarding, public sector support, and deal qualification motions
  • Drive attainment against sales performance and SLA goals, ensuring the team consistently meets or exceeds quota, client expectations, and KPIs
  • Leverage performance data, dashboards, and reporting to monitor results, identify trends, and proactively address gaps or risks
  • Hold regular team meetings and 1:1s to maintain alignment with client priorities, expectations, and individual development goals
  • Own and deliver client facing Quarterly Business Reviews (QBRs), including performance analysis, executive-level storytelling, strategic insights, and forward-looking recommendations to ensure alignment with client objectives and continued program success
  • Act as a strategic liaison between MarketStar and client/distribution stakeholders, ensuring clear communication, alignment on priorities, and strong program health
  • Identify and recommend process improvements to enhance partner engagement, onboarding efficiency, pipeline quality, bookings, and overall program scalability
  • Coach and support team members through complex partner scenarios, strategy discussions, and enablement efforts
  • Ensure operational excellence, including salesforce hygiene, reporting accuracy, timecards, expense compliance, and adherence to MarketStar processes and requirements
  • Other duties as assigned

Requirements

  • Previous B2B sales experience required
  • Experience in an indirect channel sale preferred
  • Management or leadership experience including hiring, coaching, performance management, strategic planning, etc.
  • Competitive mindset and willing to drive, performance and exceed goals
  • Excellent written and verbal communication skills
  • Knowledge of Salesforce CRM a plus
  • Solid understanding of cloud-based technology and tools
  • Results-oriented with the ability to motivate others and drive performance
  • Must have an adaptive management style and the ability to work at micro and macro levels
  • Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment
Benefits
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B salesindirect channel salesperformance managementstrategic planningsales performanceSLA goalsreporting accuracyprocess improvementspipeline qualityonboarding efficiency
Soft skills
leadershipcoachingcommunicationresults-orientedmotivationaladaptive managementdecisiveself-reliantmulti-taskingcompetitive mindset