Market America, Inc.

Chief of Staff – Estates

Market America, Inc.

full-time

Posted on:

Location Type: Office

Location: Miami Beach • Florida • 🇺🇸 United States

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Job Level

Lead

About the role

  • Responsible for implementing strategic initiatives of all properties
  • Oversees all household staff including housekeepers, office assistants, drivers, chefs, security and maintenance staff
  • Oversees estate employees, and through them, coordinates, maintains, and improves productivity in the estates
  • Develops standard operating procedures
  • Coordinates and maintains task list for all operations of properties
  • Ensures all tasks are completed according to set timelines
  • Creates schedules, routines, and systems for staff to ensure all job responsibilities are met
  • Manages budget and financial processes in the properties to ensure accurate and timely payments
  • Oversees all expenses to ensure best value, incorporating an understanding of the needs and requests of the CEO
  • Ensures all PRFs and receipts are submitted by all properties in a timely manner
  • Oversees all documentation of all properties which includes activity logs, car logs as well as other logs dependent on the properties
  • Ensures all property invoices are in line with quotes and paid in a timely manner as well as double checking we are not double paying
  • Oversees and finalizes the budgets prior to final submission to CEO
  • Manages and oversees day count documentation, working with various properties to make sure all cash purchases, personal card etc. are completed accordingly and photographed
  • Creates protocols, systems and processes to be implemented in properties and ensure they are being followed
  • Revamps and revises current protocols and systems that are failing
  • Oversees maintenance projects and ensure completion while updating principal on status
  • Serves as a central point of contact for vendors
  • Acts as a liaison for staff members and CEO and accounting
  • Updates staff on changes in protocols as principals needs change
  • Assists in planning, setting up, and breaking down of events on various properties.
  • Assists in furnishing, planning and putting together properties and yachts

Requirements

  • Bachelors degree in business management or related field
  • Eight years of experience in property, facility and staff management or an equivalent combination of education, skill, and experience
  • Exceptional positive attitude with strong energy
  • Trustworthy Skills & knowledge developed through professional interest and ongoing learning
  • Able to think on your feet
  • Advanced Knowledge of Apple products and other Estate technology
  • Able to respond quickly to a variety of tasks
  • Always displays confidentiality.
Benefits
  • Performs other duties as needed.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
property managementfacility managementstaff managementbudget managementfinancial processesstandard operating procedurestask coordinationprotocol developmentevent planningdocumentation management
Soft skills
positive attitudestrong energytrustworthinessadaptabilityconfidentialitycommunicationleadershipproblem-solvingorganizational skillsinterpersonal skills
Certifications
Bachelor's degree in business management