Market America, Inc.

Chief of Staff

• Responsible for implementing strategic initiatives of all properties
• Oversees all household staff including housekeepers, office assistants, drivers, chefs, security and maintenance staff
• Oversees estate employees, and through them, coordinates, maintains, and improves productivity in the estates
• Develops standard operating procedures
• Coordinates and maintains task list for all operations of properties
• Ensures all tasks are completed according to set timelines
• Creates schedules, routines, and systems for staff to ensure all job responsibilities are met
• Manages budget and financial processes in the properties to ensure accurate and timely payments
• Oversees all expenses to ensure best value, incorporating an understanding of the needs and requests of the CEO
• Ensures all PRFs and receipts are submitted by all properties in a timely manner
• Oversees all documentation of all properties which includes activity logs, car logs as well as other logs dependent on the properties
• Ensures all property invoices are in line with quotes and paid in a timely manner as well as double checking we are not double paying
• Oversees and finalizes the budgets prior to final submission to CEO
• Manages and oversees day count documentation, working with various properties to make sure all cash purchases, personal card etc. are completed accordingly and photographed
• Creates protocols, systems and processes to be implemented in properties and ensure they are being followed
• Revamps and revises current protocols and systems that are failing
• Oversees maintenance projects and ensure completion while updating principal on status
• Serves as a central point of contact for vendors
• Acts as a liaison for staff members and CEO and accounting
• Updates staff on changes in protocols as principals needs change
• Assists in planning, setting up, and breaking down of events on various properties.
• Assists in furnishing, planning and putting together properties and yachts

Chief of Staff – Estates