Mark III Construction, Inc.

Service Sales Associate

Mark III Construction, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Sacramento • California • United States

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Salary

💰 $75,000 - $85,000 per year

About the role

  • Meet, or exceed, personal sales metrics
  • Collaborate with sales and business development teams to implement a successful business development strategy and develop/maintain a customer pipeline
  • Network with industry professionals and key associations to develop business relationships and opportunities for future work
  • Conduct sales calls (cold calls) and meetings to generate new business, identify leads, and build on existing relationships
  • Guide a high volume of prospects and opportunities through the sales process from lead generation through contract signing in coordination with operations personnel
  • Attend Networking Events such as IFMA, BOMA, CREW, Rotary, or Chamber events and Market the M3 brand
  • Deliver an exceptional experience to customers
  • Focus sales efforts on acquiring owner direct customers with HVAC, electrical and/or plumbing needs
  • Potential sales avenues/revenue streams include: HVAC planned maintenance, retrofits and upgrades, EV charging installations, electrical troubleshooting, repair and upgrades, plumbing installation and repair, hydro jetting, backflow testing, etc.
  • Walk potential jobs with clients, service technicians, estimators, subcontractors and other team members
  • Independently, or in cooperation with M3 Service estimating teams, develop pricing estimates and proposals for current and prospective clients
  • When necessary, confer with M3 team members, engineers, architects, owners, and subcontractors on changes and adjustments to cost estimates and scope
  • Successfully negotiate planned maintenance, project and on-demand service contracts with customers
  • Work with M3 MEP and M3C to convert construction/components projects into future service opportunities for M3 Service in coordination with the Sales Manager
  • Tee up freshly awarded work for turnover to service and special projects operations teams for execution
  • Participate in post-job assessments to discuss lessons learned, review estimated projections versus actual job performance and compare job profitability to benchmarked metrics and expectations
  • Work with internal marketing team to develop content for sales presentations and marketing materials
  • Act as a liaison between customers and internal teams ensuring clients requirements are met
  • Anticipate potential problems and be proactive in dealing with possible issues
  • Resolve customer concerns in a positive and efficient manner and maintain high customer satisfaction ratings
  • Other related duties as required and assigned

Requirements

  • Practical knowledge of mechanical, electrical, and/or plumbing systems.
  • A desire to provide superior customer service and a hunger for success
  • Ability to work independently as well as within a team environment
  • Minimum four years of previous sales experience in a construction/service environment
  • Highly organized with excellent time management ability
  • Must possess a valid and clean lean driving record
  • Strong verbal, written, and interpersonal communication skills
  • Computer proficiency in Microsoft applications
  • Ability to develop and present proposals to potential customers, negotiate contracts and close deals
  • Effective analytical and problem-solving skills
  • Must be a self-starter
  • Professional presence
  • Proven track record of meeting established KPI’s and achieving sales targets
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Car Allowance
  • Fuel Cad
  • Laptop
  • Cell Phone Allowance
  • iPad
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales metricslead generationpricing estimatescontract negotiationHVAC systemselectrical systemsplumbing systemsproject managementcustomer relationship managementKPI achievement
Soft Skills
customer serviceteam collaborationtime managementcommunication skillsanalytical skillsproblem-solvingself-starterorganizational skillsprofessional presenceproactive approach