Mark III Construction, Inc.

Sales

• Meet, or exceed, personal sales metrics
• Collaborate with sales and business development teams to implement a successful business development strategy and develop/maintain a customer pipeline
• Network with industry professionals and key associations to develop business relationships and opportunities for future work
• Conduct sales calls (cold calls) and meetings to generate new business, identify leads, and build on existing relationships
• Guide a high volume of prospects and opportunities through the sales process from lead generation through contract signing in coordination with operations personnel
• Attend Networking Events such as IFMA, BOMA, CREW, Rotary, or Chamber events and Market the M3 brand
• Deliver an exceptional experience to customers
• Focus sales efforts on acquiring owner direct customers with HVAC, electrical and/or plumbing needs
• Potential sales avenues/revenue streams include: HVAC planned maintenance, retrofits and upgrades, EV charging installations, electrical troubleshooting, repair and upgrades, plumbing installation and repair, hydro jetting, backflow testing, etc.
• Walk potential jobs with clients, service technicians, estimators, subcontractors and other team members
• Independently, or in cooperation with M3 Service estimating teams, develop pricing estimates and proposals for current and prospective clients
• When necessary, confer with M3 team members, engineers, architects, owners, and subcontractors on changes and adjustments to cost estimates and scope
• Successfully negotiate planned maintenance, project and on-demand service contracts with customers
• Work with M3 MEP and M3C to convert construction/components projects into future service opportunities for M3 Service in coordination with the Sales Manager
• Tee up freshly awarded work for turnover to service and special projects operations teams for execution
• Participate in post-job assessments to discuss lessons learned, review estimated projections versus actual job performance and compare job profitability to benchmarked metrics and expectations
• Work with internal marketing team to develop content for sales presentations and marketing materials
• Act as a liaison between customers and internal teams ensuring clients requirements are met
• Anticipate potential problems and be proactive in dealing with possible issues
• Resolve customer concerns in a positive and efficient manner and maintain high customer satisfaction ratings
• Other related duties as required and assigned

Service Sales Associate