Mariner

Associate, Platform Management – Salesforce

Mariner

full-time

Posted on:

Location Type: Remote

Location: Kansas • United States

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Tech Stack

Cloud

About the role

  • Manage and resolve Platform cases (permissions, access, profile/role updates, troubleshooting)
  • Provide timely resolution to reporting and dashboard issues
  • Serve as a point of contact for Platform user support
  • Build and maintain reports and dashboards
  • Ensure reporting requests are scoped appropriately and align to business needs
  • Maintain reporting consistency and data accuracy
  • Develop and maintain Flows, validation rules, and light system enhancements
  • Support incremental improvements driven by business requests
  • Assist with testing and deployment activities
  • Monitor and improve data hygiene within FSC
  • Support validation improvements and standardization efforts
  • Assist in troubleshooting integration-related issues
  • Coordinate with vendors or technical teams as needed
  • Support ongoing platform stability

Requirements

  • Salesforce Administrator Certification preferred, or willing to obtain within 60 days of onboarding
  • 1–4+ years of Salesforce administration experience (Financial Services Cloud experience a plus)
  • Experience with:
  • User setup & permission management
  • Reports & dashboards
  • Flows and validation rules
  • Basic troubleshooting and issue resolution
  • Strong organizational and case management skills
  • Ability to communicate clearly with non-technical stakeholders
Benefits
  • EOE M/F/D/V 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforce administrationUser setupPermission managementReportsDashboardsFlowsValidation rulesTroubleshootingData hygieneIntegration
Soft Skills
Organizational skillsCase managementCommunication
Certifications
Salesforce Administrator Certification