Marigold

Technical Implementation Manager

Marigold

full-time

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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Salary

💰 $110,000 - $120,000 per year

About the role

  • Lead end-to-end technical implementations of Vuture, owning delivery from kickoff through go-live.
  • Configure the Vuture platform to meet customer requirements, including workflows, data structures, permissions, and integrations.
  • Serve as the primary technical point of contact for customers during implementation, leading discovery sessions, solution reviews, and delivery checkpoints.
  • Translate customer business requirements into scalable, best-practice technical solutions.
  • Identify technical risks early and drive resolution through hands-on work or cross-functional collaboration.
  • Partner closely with Product, Engineering, Support, and Customer Success teams to troubleshoot issues, resolve blockers, and ensure a smooth handover post-launch.

Requirements

  • 3+ years of experience in technical implementation, solutions engineering, professional services, or a similar customer-facing technical role.
  • Hands-on experience implementing SaaS platforms for mid-market or enterprise customers.
  • Strong understanding of system configuration, integrations, and data flows.
  • Proven ability to manage multiple customer implementations concurrently.
  • Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
  • Comfortable owning delivery outcomes and working directly with customers to meet timelines and scope.
Benefits
  • Competitive benefits including: medical/dental/vision insurance, life/accident/disabilities insurance, supplemental health benefits, FSA, EAP and pet insurance
  • Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
  • Paid Volunteer Time
  • 401k plan with a company match on your contributions.
  • Employee-centric and supportive remote work environment with flexibility.
  • Support for life events including paid parental leave.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical implementationsolutions engineeringsystem configurationintegrationsdata flowsSaaS platformscustomer implementations
Soft Skills
communication skillscustomer-facingproblem-solvingcollaborationproject management