User Researcher
Marigold
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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Salary
💰 $110,000 - $120,000 per year
About the role
- Identify friction and opportunities across the end-to-end user journey, from sign-up and activation through long-term engagement and retention.
- Plan and conduct discovery research, usability testing, and concept validation, connecting insights directly to product and design decisions.
- Build and scale research programs that enable continuous feedback loops and faster learning.
- Partner with Product, Design, Data, and Growth teams to connect qualitative insights with behavioral analytics.
- Leverage AI tools to accelerate research synthesis, uncover patterns, and scale insights across teams.
- Communicate findings clearly and persuasively through artifacts such as journey maps, frameworks, opportunity models, and experiment recommendations.
Requirements
- 3–6+ years of experience in UX or product research within SaaS or digital product environments.
- Strong command of qualitative research methods with comfort applying mixed-method approaches.
- Demonstrated experience tying research insights to measurable product or UX improvements.
- Ability to synthesize complex findings into clear, actionable recommendations.
- Strong communication and facilitation skills across technical and non-technical audiences.
Benefits
- Competitive benefits including: medical/dental/vision insurance, life/accident/disabilities insurance, supplemental health benefits, FSA, EAP and pet insurance
- Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
- Paid Volunteer Time
- 401k plan with a company match on your contributions.
- Employee-centric and supportive remote work environment with flexibility.
- Support for life events including paid parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
qualitative research methodsmixed-method approachesusability testingdiscovery researchresearch synthesisbehavioral analyticsproduct improvementsUX improvementsjourney mapsopportunity models
Soft Skills
communication skillsfacilitation skillssynthesis of findingsactionable recommendationscollaborationpersuasionproblem-solvingcritical thinkinguser empathyadaptability