
Associate Support Engineer – APAC
MariaDB
full-time
Posted on:
Location Type: Remote
Location: Malaysia
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About the role
- Direct interface with customers to help their business succeed and grow
- Deliver technical support services to worldwide customers
- Support services from software usage and best practices to service restoration and performance tuning
- Utilize advanced troubleshooting skills and creative problem-solving capabilities
- Work autonomously and self-motivated
- Provide coverage to customers 24x7x365 with minimal impact on personal time
Requirements
- Excellent written and spoken English communication skills
- Experience with the linux command line
- Experience with database technologies
- Knowledge of SQL
- Familiarity with database related terminology
- A desire to learn and improve
- Self-motivated
- Reliable
- Strong team-player with a collaborative nature
Benefits
- 25 days paid annual leave (plus holidays)
- flexibility and freedom
- competitive compensation package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
linux command linedatabase technologiesSQL
Soft Skills
written communicationspoken communicationproblem-solvingself-motivatedreliableteam-playercollaborative