Front Office IT Support Engineer – Trading, Electronic Trading Systems
MARGO
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Provide Front Office IT support for live trading environments
- Ensure trading systems are available, stable and performant during market hours
- Monitor real-time trading activity and system behaviour
- Investigate and resolve production incidents
- Participate in incident, problem and change management processes
- Manage real-time trading and market data configurations
- Tune market data and market access parameters
- Support electronic execution and matching workflows
- Contribute to performance optimisation of trading platforms
- Assist with deployment of new versions, releases and features
- Contribute to Front Office IT and trading technology projects
- Support testing, releases and change implementations
- Report, track and follow up on bugs and production issues
- Work closely with development and infrastructure teams to improve platform reliability
Requirements
- Experience in IT support or trading support environments
- Working knowledge of Linux / UNIX systems
- Basic to intermediate SQL skills for production investigations
- Strong interest in Front Office and trading systems
- Ability to work in real-time, production-critical environments
- Strong analytical and problem-solving skills
- Excellent verbal and written communication
- Ability to work both independently and as part of a team
- Prior Front Office or trading support experience
- Knowledge of financial markets and trading concepts
- Exposure to scripting or development activities
- Willingness to evolve towards more technical or development-oriented roles
Benefits
- Access to demanding Front Office trading environments
- Exposure to live trading systems and business users
- Progressive technical and functional development paths
- Human-sized consultancy with close support and tailored training
- Long-term career opportunities across support, engineering and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LinuxUNIXSQLscriptingtrading systemsperformance optimisationincident managementproblem managementchange managementmarket data configurations
Soft skills
analytical skillsproblem-solving skillsverbal communicationwritten communicationindependent workteam collaborationinterest in trading systemsability to work in real-time environments