Reporting to the Director of Clinical Information Systems, this position manages, trains, and motivates their team of analysts/support staff to achieve positive outcomes and continuously add value to the Health IT collaborative at UT Health San Antonio.
This work entails managing projects, prioritizing work, providing feedback, managing performance, identifying and mitigating risks, and ensuring high quality service to internal and external stakeholders.
This position also includes performing the job functions of a Clinical Information Systems Analyst.
The Clinical Information Systems Analyst - Supervisor will continually assess and make improvements to systems and processes to increase efficiency while judiciously managing the resources of UT Health San Antonio.
This role requires an individual who is a subject matter expert and is well versed in all software applications for which they are responsible.
This position will supervise the daily activities of assigned personnel who support the use of Epic's applications and modules.
Responsible for ensuring the integrity of the clinical information system and quality assurance.
Interacts professionally, effectively, and collaboratively with leadership, faculty, peers, staff, and vendors.
Requirements
Team development & coaching: The ability to bring people together to execute needs, provide training and personal development/ coaching to team members on how to be successful within the organization.
Escalation & resolution: Strong analytical and problem-solving skills- fostering timely escalation identification and resolution accountability and integrity.
Strong judgment and decision-making skills: Knowing when to delegate tasks and when to roll up one’s sleeves and work with the team to get it done.
Mentoring and skill building: The ability and desire to knowledge share, delegate to, and mentor new leaders.
Excellent organizational and time-management skills.
Excellent communication (written and oral) and interpersonal skills.
Ability to efficiently adjust to changing priorities and complexities.
Ability to obtain business requirements and translate into detailed specifications.
Excellent problem-solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions.
Minimum five (5) years of experience in field required; three (3) years of supervisory experience or leadership role highly preferred.