Application Support Analyst

MAREX SPECTRON GROUP LIMITED

full-time

Posted on:

Location Type: Office

Location: London • United Kingdom

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Tech Stack

LinuxMongoDBOraclePostgresPythonSQLUnix

About the role

  • Provide support for all trading and back-office platforms offered by Marex to both internal and external client base.
  • Support business users offering second- and third-line support.
  • Knowledge of scripting language (PowerShell, Python, etc.).
  • Manage new system analysis and implementation.
  • Provide incident management per ITIL standards.
  • Liaison between technology department and business groups to communicate system changes.
  • Manage trading system documentation in existing template; produce and maintain to a high standard.
  • Ensure focus through workflow and prioritization awareness.
  • Manage vendor system upgrades and implementation.
  • Manage exchange relationships and project manage upgrades.
  • Manage technical client onboarding.
  • Complete exchange reporting and compliance audits.
  • Manage client technical requirements within Marex technology department.
  • Complete monthly transactional and volume reporting across all systems.

Requirements

  • Solid background in Windows, Linux/Unix OS.
  • Knowledge of SQL, PostgreSQL, MongoDB, or Oracle.
  • Experience in financial services, ideally finance.
  • Ability to work as part of a team in changing environments.
  • Proven proactiveness in picking up issues and improving processes.
  • Experience with ITIL and change management.
  • Excellent documentation, communication, and organizational skills.
  • Ability to build strong relationships with Application Development teams and business sponsors.
  • General front-to-back knowledge of trading/clearing/operational process in settlement of futures and OTC.
  • Experience in exchange and vendor management.
  • Knowledge of server-side infrastructure and admin tools.
  • Ability to work shifts (if required).
  • Knowledge of Fix Messaging protocol and market connectivity protocols is a plus.
  • Experience in technical onboarding of new APIs and systems.
  • Prior experience in a support role, liaising with clients in a technical capacity.
  • Desirable - Bachelor’s degree in any relevant field.
Benefits
  • Marex is committed to being an inclusive employer.
  • Providing an inclusive and accessible recruitment process for all.
  • Reasonable adjustments to remove any disadvantage in the hiring process.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PowerShellPythonSQLPostgreSQLMongoDBOracleITILFix Messaging protocoltechnical onboardingtrading system documentation
Soft Skills
communicationorganizationalteamworkproactivenessrelationship buildingworkflow prioritizationincident managementchange managementdocumentationclient liaison
Certifications
Bachelor’s degree