MAREK

Analyst

• Analyze, troubleshoot, and resolve issues reported by end-users following SDLC best practices. This comprises of research, unit test, proper approvals, and migration strategies.
• Coordinating escalations with the HRIS team to obtain support from Managed Services/Oracle Support teams.
• Conduct periodic system access reviews to ensure compliance with logical access control policies and perform immediate correction of any issues identified.
• Work with other team members to automate routine tasks and improve overall efficiency of the department.
• Assist with HCM reporting and analytics needed by the business.
• Assist with documenting all system configurations/enhancements.
• Adhere to Marek ITGC policies:
• Source code/document version control procedures - controls designed to protect the integrity of program code.
• Incident management policies and procedures - controls designed to address operational processing errors.
• Problem management policies and procedures - controls designed to identify and address the root cause of incidents.
• Technical support policies and procedures - policies to help users perform more efficiently and report problems.
• Responsible for creation and delivery of end-user and administrator support and training for Oracle Fusion HCM and Talent products.
• Managing a queue of issues and enhancement requests; providing regular, timely status updates and deliverables on projects and support tickets.
• Following Marek’s change control procedures, establish and maintain login credentials and security permissions for new and existing employees.
• Build custom BI reports as needed to research, analyze, interpret, and troubleshoot data.
• Perform other assignments and special projects, as assigned.

Junior HRIS Analyst