Assist in the generation of new business and ensure growth of existing accounts through technical knowledge of the March products and subsequent third-party product integration
Communicate customer feedback into future product developments
Assist sales account managers by answering technical questions, making technical presentations, and managing customer trials through phone, email, and on-site visits
Evaluate and integrate 3rd party devices
Provide effective interfaces into existing and emerging opportunities and external partners
Leverage relationships within organizations to solve technical hurdles and foster awareness of our products and solutions
Assess potential application of company products and services and offers solutions to meet customer needs
Install, configure and test our solution at customer’s facilities during Proof of Concepts
Interface with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings
Assist with the development of our channel partners. This may include conducting joint account calls, updating their technical staff on new products and features, and working with them to develop solutions for customers
Provide technical training to end users and Certified Solution Providers

Requirements

College or University Degree in a business or technical discipline
Minimum 4 years of experience in networks, WAN, LAN, Wireless and Wired Communication networks, Client/server knowledge, ERP systems, and CCTV/video surveillance equipment
Excellent communication (written and oral) skills in order to communicate effectively with various levels of personnel in an organization, including technical and executive
Proven track record in providing customer satisfaction
Understanding of how all facets of a manufacturing organization operates
Results-driven with demonstrated initiative and trust, firmness and resilience
Some project management experience
Experience with large enterprise IT departments and processes (asset)
Experience in the security industry (asset)
CCNA or CompTIA certification (asset)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

networkingWANLANWireless communicationWired communicationClient/server knowledgeERP systemsCCTV equipmentvideo surveillance equipmenttechnical presentations

Soft Skills

communication skillscustomer satisfactionresults-driveninitiativetrustfirmnessresilienceproject managementinterpersonal skillsproblem-solving

Certifications

CCNACompTIA