Mapon

Business Support Specialist

Mapon

full-time

Posted on:

Location Type: Hybrid

Location: GalwayIreland

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Salary

💰 €45,000 per year

Tech Stack

About the role

  • Manage invoicing, credit notes, and adjustments for Irish clients.
  • Oversee debt recovery processes in collaboration with an outsourced collection agency, maintaining clear communication with the sales team and management.
  • Coordinate with HQ finance to ensure accurate payment processing and reconciliation.
  • Process supplier invoices, payment settlements, and bank movements, ensuring correct data across Sage, Stripe, and Dynamics 365 ERP.
  • Maintain financial records and archives, ensuring compliance with Irish accounting requirements.
  • Support monthly and yearly closing procedures, VAT reporting, and financial reporting to HQ.
  • Assist with payroll inputs, vouchers, receipts, and related accounting documentation.
  • Manage and coordinate warehouse operations, including order fulfilment, shipments, and deliveries to clients.
  • Conduct and report regular stock checks, ensuring alignment with HQ and system records.
  • Participate in meetings related to new product or solution development, ensuring local financial alignment.
  • Inbound Lead Registration - respond to phone calls coming into the branch (in English), register and attribute them in sales prospecting system accordingly and pass on to sales people/account executives.
  • Technicians Job Planning - Plan or assist in planning technician jobs to install hardware devices.
  • Cross-Functional Collaboration – Coordinate closely with Sales and Marketing to optimize messaging and conversion.

Requirements

  • 2–4 years of experience in business administration, finance, or operations.
  • Strong understanding of accounting principles and operational workflows.
  • Proficiency or familiarity with systems such as: Dynamics 365 ERP, Sage, Stripe, CRM Systems / HubSpot, Moneo Warehouse Management, BrightHR / Thesaurus Payroll, Google Workspace, SharePoint, Outlook
  • Excellent organisational and multitasking skills with a structured and proactive approach.
  • High attention to detail, accuracy, and confidentiality.
  • Strong communication skills — written and verbal — in English.
  • Ability to work independently and collaboratively with cross-border teams.
  • Experience in outbound sales, prospecting or SDR work is a plus, but not mandatory – attitude matters more than experience.
Benefits
  • Competitive salary of 45000 EUR/ Gross on yearly basis
  • Flexible hybrid work setup – enjoy working from home or from our cozy office
  • Team events, social gatherings, and a supportive work culture
  • Laptop, accessories, and all necessary tools for success
  • An extra day off on your birthday
  • Flexible working hours to enjoy life outside of work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounting principlesfinancial reportingVAT reportinginvoicingdebt recoverypayment processingsupplier invoicespayroll inputsstock checksorder fulfilment
Soft Skills
organisational skillsmultitaskingattention to detailaccuracyconfidentialitycommunication skillsindependencecollaborationproactive approachstructured approach