
Business Support Specialist
Mapon
full-time
Posted on:
Location Type: Hybrid
Location: Galway • Ireland
Visit company websiteExplore more
Salary
💰 €45,000 per year
Tech Stack
About the role
- Manage invoicing, credit notes, and adjustments for Irish clients.
- Oversee debt recovery processes in collaboration with an outsourced collection agency, maintaining clear communication with the sales team and management.
- Coordinate with HQ finance to ensure accurate payment processing and reconciliation.
- Process supplier invoices, payment settlements, and bank movements, ensuring correct data across Sage, Stripe, and Dynamics 365 ERP.
- Maintain financial records and archives, ensuring compliance with Irish accounting requirements.
- Support monthly and yearly closing procedures, VAT reporting, and financial reporting to HQ.
- Assist with payroll inputs, vouchers, receipts, and related accounting documentation.
- Manage and coordinate warehouse operations, including order fulfilment, shipments, and deliveries to clients.
- Conduct and report regular stock checks, ensuring alignment with HQ and system records.
- Participate in meetings related to new product or solution development, ensuring local financial alignment.
- Inbound Lead Registration - respond to phone calls coming into the branch (in English), register and attribute them in sales prospecting system accordingly and pass on to sales people/account executives.
- Technicians Job Planning - Plan or assist in planning technician jobs to install hardware devices.
- Cross-Functional Collaboration – Coordinate closely with Sales and Marketing to optimize messaging and conversion.
Requirements
- 2–4 years of experience in business administration, finance, or operations.
- Strong understanding of accounting principles and operational workflows.
- Proficiency or familiarity with systems such as: Dynamics 365 ERP, Sage, Stripe, CRM Systems / HubSpot, Moneo Warehouse Management, BrightHR / Thesaurus Payroll, Google Workspace, SharePoint, Outlook
- Excellent organisational and multitasking skills with a structured and proactive approach.
- High attention to detail, accuracy, and confidentiality.
- Strong communication skills — written and verbal — in English.
- Ability to work independently and collaboratively with cross-border teams.
- Experience in outbound sales, prospecting or SDR work is a plus, but not mandatory – attitude matters more than experience.
Benefits
- Competitive salary of 45000 EUR/ Gross on yearly basis
- Flexible hybrid work setup – enjoy working from home or from our cozy office
- Team events, social gatherings, and a supportive work culture
- Laptop, accessories, and all necessary tools for success
- An extra day off on your birthday
- Flexible working hours to enjoy life outside of work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounting principlesfinancial reportingVAT reportinginvoicingdebt recoverypayment processingsupplier invoicespayroll inputsstock checksorder fulfilment
Soft Skills
organisational skillsmultitaskingattention to detailaccuracyconfidentialitycommunication skillsindependencecollaborationproactive approachstructured approach