Mapbox

Manager, Technical Program Management

Mapbox

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $170,000 - $230,000 per year

Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Rapidly establish and implement a structure for effective team execution
  • Serve as a primary, senior escalation point for high-stakes customer issues
  • Establish and execute a clear communication loop for customer feedback
  • Lead and model high-level technical negotiations
  • Define and champion a clear team charter
  • Build and institutionalize best practices for continual improvement
  • Align with engineering and product leadership
  • Foster a culture of ownership and accountability
  • Build technical fluency
  • Recruit, develop and manage a best-in-class team of TPMs
  • Ensure customer feedback is communicated internally

Requirements

  • 10+ years experience in technical program management, professional services, or delivery
  • 5+ years of people management experience
  • Strong leadership skills
  • Ability to deliver results
  • Change leadership & growth mindset
  • Technically adept with cloud architectures and web/mobile implementations
  • Customer-centric attitude
  • Strong cross-organizational skills
  • Based within 60 minutes of a major international airport hub
Benefits
  • supportive health care
  • parental leave
  • flexibility for the things that come up in life
  • environment of teaching and learning
  • innovative support for employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical program managementcloud architecturesweb implementationsmobile implementations
Soft Skills
leadershipcustomer-centric attitudecross-organizational skillschange leadershipgrowth mindsetownershipaccountability