Manulife

Manager, North America Procurement

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$92,900 - CA$142,900 per year

About the role

  • Lead IT/Software sourcing and contracting
  • Collaborate and lead cross-functional teams to execute low-to-medium value/complexity sourcing projects and contracting efforts for IT and Software
  • Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders
  • Develop PxQ baselines and contract analysis, determine sourcing strategy (competitive vs. single source), lead negotiations, and drive supplier selection recommendations
  • Influence and shape business requirements needed to evaluate suppliers and enable timely, unified decisions
  • Read, understand, and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents
  • Ensure initiatives are logged and progressed through Ivalua intake-to-contract workflow; coordinate required SMEs to support risk and contracting steps
  • Maintain clean deal documentation and workflow progression through procurement systems and CLM processes
  • Manage relationships with key business partners and project owners to maintain momentum, surface blockers early, and ensure alignment on tradeoffs and approvals
  • Support required governance inputs for technology purchases to ensure the deal can proceed through internal approvals and onboarding
  • Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions
  • Provide business intelligence and insights to improve data-driven sourcing decisions and portfolio prioritization
  • Define and track key performance metrics and develop dashboards to support tower priorities
  • Create executive-ready presentations that synthesize deal status, risks, tradeoffs, and opportunities for improvement
  • Contribute to AI-enabled procurement improvements that directly support sourcing execution

Requirements

  • 6+ years of progressive experience in IT/software sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting
  • Demonstrated ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority
  • Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options)
  • Strong written/verbal communication skills and ability to produce executive-ready materials
  • Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes)
  • Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset
  • Prior strategy/management consulting experience (or equivalent internal consulting/PMO experience) is preferred
  • Experience supporting AI-related procurement work (e.g., AI tooling evaluations, AI contract addenda workflows, AI-assisted sourcing enablement) is preferred
  • Post‑secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience
Benefits
  • Health, dental, mental health, vision insurance
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Various retirement savings plans (including pension and global share ownership plan with employer matching)
  • Financial education and counseling resources
  • Generous paid time off program (holidays, vacation, personal, sick days, and statutory leaves of absence)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT sourcingsoftware sourcingcontract negotiationcontract analysissourcing strategybenchmarkingdata-driven decision makingperformance metricscontract lifecycle managementprocurement
Soft Skills
leadershipinfluencecommunicationanalytical skillscollaborationproblem-solvingstakeholder managementpresentation skillsrelationship managementstrategic thinking