Drive acquisition integration programs fundamental to the success of the Manulife strategy in partnership with the Head of Integration Enablement, the relevant business unit Delivery Leader and cross-functional business leaders; ensure business benefits are realized within set parameters of time, budget, etc.
Partner with leaders across Manulife/John Hancock to ensure acquisition program goals are translated to measurable action plans; communicate and drive action plans balancing resource and funding capacity constraints
Serve as a thought partner to senior leadership and business partners; drive a client experience focus throughout all programs and challenge teams to innovate beyond current business norms
Develop and manage an integrated plan and roadmap of activities, ensuring key program metrics and success criteria are developed and achieved
Oversee all elements of the integration program, ensure a complete solution is delivered which considers the integration and evolution of roles, process, technology and data; partner with change management resources to drive business readiness across the go-forward organization
Serve as a primary point of escalation and solutioning for delivery teams, value streams etc.; liaison with business teams, leadership etc. to quickly resolve issues
As necessary deep dive into specific initiatives/outcomes to remove roadblocks and solve emerging issues; this may include facilitation of workshops, analysis of outside partnerships, resource planning, financial management etc.
Ensure financial objectives are met through the active forecasting of requirements; preparing of annual budgets; scheduling expenditures; analyzing variances and initiating corrective actions
Lead program management activities such as milestone and impact planning, progress reviews and approvals, budget planning and management in alignment with established practices of the segment and business unit
Develop, motivate, mentor and challenge project teams and value streams (indirect reports)
Act as a change agent to build awareness/vision
Communicate/present consolidated key insights to Program Sponsors and Senior Management audiences/stakeholders that assist in the understanding of overall health and performance of the acquisition integration, and any required actions or decisions
Identify and negotiate resources across business units
Manage and monitor program financials with a focus on integration activities
Execute all governance activities in alignment with practices of the segment and business unit

Requirements

Proven experience driving Acquisition Integrations and/or multi-year transformational efforts within the financial services industry
Proven experience driving innovation within well-established organizations looking to move to the next level of success
Proven experience working with cross-functional teams and projects
10+ years of program management experience
Proven ability to probe for understanding of risks and issues to ensure transparency and supports achievement of business objectives
Excellent critical thinking and problem-solving skills to form actionable plans
Proven experience as a creative and innovative thinker with the ability to challenge the status quo to drive significant change
Highly self-directed and comfortable thinking through disparate processes, systems, solutions and areas to leverage enterprise linkages to support successful change
Ability to influence without direct authority, and highly effective negotiation and collaboration skills; proven success in building and managing relationships
Strong ability to present complex ideas clearly, with an ability to manage the complexities of executing significant change and influence individuals across business boundaries to achieve objectives
Strong written and verbal communication skills, with an ability to provide updates to all levels, including senior management
Excellent customer focus and commitment to quality while still meeting deadlines
Strong financial acumen, with an ability to understand key metrics and their relation to business drivers
Bachelor’s degree
PMP and/or CSM preferred

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short- and long-term disability
Life and AD&D insurance coverage
Adoption/surrogacy assistance
Wellness benefits
Employee/family assistance plans
Retirement savings plans (pension/401(k) and share ownership plan with employer matching contributions)
Financial education and counseling resources
Up to 11 paid holidays
3 personal days
150 hours of vacation
40 hours of sick time
Full range of statutory leaves of absence

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementfinancial managementrisk managementbudget planningintegration planningdata analysisresource planningmilestone planningchange managementacquisition integration

Soft Skills

critical thinkingproblem-solvingnegotiationcollaborationinfluence without authoritycommunicationcustomer focuscreativityleadershipmentoring

Certifications

PMPCSM