Manulife

Director, AI

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: TorontoCanada

Visit company website

Explore more

AI Apply
Apply

Salary

💰 CA$113,260 - CA$210,340 per year

Job Level

About the role

  • Set the Canada AI vision and multi year roadmap aligned to business strategy
  • Translate strategy into an executable, value anchored portfolio
  • Deliver impact at scale: lead use cases across pricing/underwriting optimization, fraud detection & deterrence, health analytics, and sales enablement
  • Ship GenAI to production with robust security, governance, and telemetry
  • Own the product lifecycle: problem framing, scoping, design, modeling, validation, productionization (MLOps)
  • Lead, coach, and grow a team of Data Scientists and ML Engineers
  • Institutionalize excellence: establish standards, reusable methods, and tooling
  • Partner with Data Engineering, Data Office, Risk, Legal/Compliance, and IT
  • Create intake & prioritization discipline: manage a transparent backlog
  • Measure and communicate value: define OKRs and success metrics
  • Advance practice: champion Responsible AI, privacy, security, and Model Risk Management

Requirements

  • 10+ years in advanced analytics/data science (ML, optimization, causal/experimental design)
  • 5+ years leading teams and complex cross functional programs
  • Proven record of value delivery (material revenue uplift, cost reduction, fraud savings, health outcomes)
  • Hands on familiarity with modern data/ML stacks: Azure, Databricks/Spark, feature stores/pipelines, Python and SQL
  • Strong data wrangling and visualization fundamentals
  • GenAI experience applying RAG, prompt engineering, retrieval, embeddings, and document understanding to production use cases
  • MLOps & governance: CI/CD for ML, model lifecycle management, monitoring (performance, drift, stability), bias/fairness, lineage, documentation, and audit readiness
  • Executive communication & influence: able to simplify complexity, align stakeholders, and drive adoption in a matrixed, regulated environment
  • People leadership: track record building high performing, engaged teams; culture carrier for collaboration, feedback, inclusion, and continuous improvement
Benefits
  • Health insurance
  • Dental
  • Mental health benefits
  • Vision
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans (including pension and global share ownership plan with employer matching contributions)
  • Financial education and counseling resources
  • Generous paid time off program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
advanced analyticsdata sciencemachine learningoptimizationcausal designdata wranglingdata visualizationMLOpsgovernanceGenAI
Soft Skills
leadershipcommunicationinfluencecollaborationfeedbackinclusioncontinuous improvementproblem framingstakeholder alignmentteam building