Identify and evaluate solutions to system issues or opportunities to improve on current technical strategies
Provide Development for IT inspired change requests (nonfunctional)
Keep production systems up, monitor, handle and address alerts
Part of On-Call Support rotation
Provide support and coordination of sophisticated infrastructure changes
Investigate root cause and work towards elimination of production interruptions
Liaison with other Manulife teams and vendors for production incident handling
Recommend areas of improvement to infrastructure, application, and/or processes to prevent or mitigate future failures
Supervise for overall System Availability and Response Times
Reviewing current software framework to identify defects and opportunities to improve performance and stability
Build user documentation to facilitate ongoing maintenance and support
Coach and guide other team members as required
Supervise the ongoing performance of the business systems regarding root cause elimination errors and end user experience

Requirements

5+ years of hands-on back end development experience in multiple IT projects
Work experience in data integration projects using modern patterns including batch, APIs, Web Services, and message/event
Hands on experience with database design and development (MS SQL, Postgres)
Acquainted to Pivotal Cloud Foundry (PCF) or Azure Kubernetes Service (AKS)
Familiar with batch job schedulers
Comfortable with finding open-source solutions
Exposure to Azure or AWS cloud and Microservices concepts
Excellent diagnostic, analytical and problem-solving skills
Experience in SDLC and Agile methodology for project development
Good interpersonal and communication skills
Working experience in Services development using JAVA, Node JS or .NET Technologies (.NET Core, ASP.NET, C#) or similar technologies
Collaborative attitude, willingness to work with team members

Benefits

health, dental, mental health, vision insurance
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension)
global share ownership plan with employer matching contributions
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

back end developmentdata integrationdatabase designMS SQLPostgresPivotal Cloud FoundryAzure Kubernetes Servicebatch job schedulersJAVANode JS

Soft Skills

diagnostic skillsanalytical skillsproblem-solving skillsinterpersonal skillscommunication skillscollaborative attitudecoachingguidance