
IT Business Analyst
Manulife
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$86,100 - CA$136,100 per year
About the role
- Collaborate with Product Owners, Engineers, Quality Engineers, Business partners, and Scrum teams to define Epics, Features, and detailed User Stories
- Translate life insurance product specifications into technical requirements and system designs
- Collaborate to help develop and execute test strategies, plans, and acceptance criteria for product implementations and system enhancements
- Understand testing requirements and build and support test planning and execution to validate that system solutions meet the business requirements
- Perform analysis of complex system calculations including actuarial rate models, identify root cause of problems, and contribute to development of technical solutions
- Partner with internal teams and external vendors to ensure alignment with business needs and IT standards
- Support system, regression, and user acceptance testing activities
- Enhance workflows and processes in alignment with business and technical strategy
- Monitor industry trends and contribute to communities of practice
- Manage multiple initiatives concurrently and navigate ambiguity with a customer-centric mindset
Requirements
- Strong understanding of individual life insurance operations and product development
- Preferred to have experience with Illustration Systems
- Must have Actuarial or strong Mathematical background
- 5+ years IT industry experience
- 2-3 years of experience in Insurance or Banking and Financial sectors is highly preferred
- 1–2 years of progressive business analysis experience supporting small to medium-sized projects
- Demonstrated ability to work independently and collaboratively across teams
- Foundational knowledge of system design and testing processes
- Agile team experience where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment
- Proficiency in systems design, structured analysis, and testing methodologies
- Strong analytical, planning, and organizational skills to support multiple initiatives
- Effective communication and stakeholder engagement across cross-functional and geographically dispersed teams
- Demonstrable ability to work independently, as well as in a team environment with geographically dispersed Business partners and peers
- Skilled in Microsoft Office tools (Word, Excel), JIRA
- Proven ability to leverage emerging market trends including adoption of tools and best practices using Generative AI to transform Business analysis and product delivery
- Ability to manage competing priorities and adapt to a fast-paced environment
- Awareness of organizational dynamics and informal structures
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ActuarialMathematicsSystems designTesting methodologiesBusiness analysisUser storiesTest planningRegression testingAcceptance criteriaStructured analysis
Soft Skills
Analytical skillsPlanning skillsOrganizational skillsEffective communicationStakeholder engagementCollaborationIndependenceCustomer-centric mindsetAdaptabilityNavigating ambiguity