Manulife

Manager, AI Market Research – Insights

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$92,900 - CA$142,900 per year

About the role

  • Systematically monitor AI news, events, reports, indices, and consulting publications relevant to financial services and insurance
  • Track and evaluate industry conferences and events relative to Manulife and our initiatives, curating inventories of high-impact gatherings and producing post-event knowledge sharing materials
  • Conduct analytical research on emerging AI trends highlighting key applications, use cases, and recent developments to guide strategic decisions and thought leadership
  • Develop and deliver consistent pulse-checks on current events in AI while applying an industry lens
  • Create strategic one-pagers translating external AI developments into clear, relevant insights for Manulife teams
  • Own the development and ongoing refresh of the material in the Manulife AI walking deck, ensuring it consistently reflects the latest industry insights, strategic perspectives, and key findings for executive and leadership presentations
  • Partner closely with Gen AI Program leads, AI initiative leads, architects, and engineering teams to capture and communicate developments
  • Support stakeholders in crafting compelling narratives and presentation materials that showcase progress, impact, and strategic direction to business and technical audiences
  • Lead the strategic distribution of AI content through channels such as Townhalls, Communities of Practice, internal events, and newsletters, maximizing visibility and engagement throughout Manulife

Requirements

  • Minimum 3 years of hands-on experience in market research, competitive intelligence, or strategic analysis—preferably in AI, technology, or financial services
  • Experience executing in both waterfall and agile project methodologies
  • Strong analytical skills with the ability to synthesize complex information into actionable insights
  • Excellent written and verbal communication skills; experience developing executive-level reports and presentations
  • Demonstrated ability to collaborate with business/functional stakeholders, data scientists, engineers, and vendor SMEs across a global, distributed environment
  • Ability to communicate effectively in both technical and non-technical terms, verbal and written, to both a Senior Executive audience and project delivery teams; able to effectively articulate the business opportunity, solution vision, possibilities, and outcomes to technical and non-technical audience
  • Demonstrates strong interpersonal skills; has experience in collaborating and partnering with business/functional stakeholders, data scientists, data engineers, architects, and vendor SMEs across a global, distributed environment
  • High standard of work with keen attention to detail and deliverable quality
  • Growth mindset; constantly learns from successes and failures
Benefits
  • health, dental, mental health, vision insurance
  • short- and long-term disability insurance
  • life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension and employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program including holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
market researchcompetitive intelligencestrategic analysisanalytical researchexecutive-level reportspresentation materialswaterfall methodologyagile methodologyAI trendsdata synthesis
Soft skills
analytical skillswritten communicationverbal communicationcollaborationinterpersonal skillsattention to detailgrowth mindsetstrategic thinkingnarrative craftingstakeholder engagement