Manulife

Bilingual Disability Case Manager

Manulife

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 CA$52,650 - CA$87,750 per year

Job Level

Mid-LevelSenior

About the role

  • Support plan members across Canada, guiding them through their journey of illness, recovery, and return to work
  • Provide disability benefits and engaging in proactive case management
  • Assess claims based on contractual, medical, and vocational barriers
  • Develop positive relationships with plan sponsors, members, and treatment providers
  • Write letters to communicate pertinent benefit-related information
  • Demonstrate resiliency and compassion when communicating with plan members

Requirements

  • Fully bilingual (French/English)
  • A post-secondary diploma, CEGEP (DEC or DEP) or bachelor's degree in a healthcare program or equivalent work experience
  • Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines
  • Knowledge of disability management and/or group benefits is an asset
  • A background in a health-related field is advantageous
  • Comfortable and skilled in handling both incoming and outgoing calls
  • Excellent organizational and prioritization skills
Benefits
  • health, dental, mental health, vision, short- and long-term disability insurance coverage
  • life and AD&D insurance coverage
  • customizable benefits
  • adoption/surrogacy benefits
  • wellness programs
  • employee/family assistance plans
  • retirement savings plans including pension and a global share ownership plan with employer matching contributions
  • financial education and counseling resources
  • generous paid time off program including holidays, vacation, personal, and sick days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
disability managementcase managementclaims assessmenthealthcare program knowledge
Soft skills
bilingualdecision makingresiliencycompassionorganizational skillsprioritization skillscommunication skills
Certifications
post-secondary diplomaCEGEP (DEC or DEP)bachelor's degree