Technical Analyst – Disability Claims
iA Financial Group (Industrial Alliance)
Operations Support Analyst
Manulife
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$58,275 - CA$97,125 per year
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- coordinating AdminAdvantage Workflows
- ensuring smooth, consistent and on time completion of client requests
- identifying/reporting business risks
- reviewing performance and adjusting assigned work
- providing daily reporting on transactions
- managing client shared inboxes
- researching and analyzing issues
Requirements
- at least 3 years in customer service
- excellent knowledge of MS applications & communication tools
- proficient in Microsoft Excel
- experience with data visualization tools
- familiarity with SQL for database querying
Benefits
- health insurance
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans
- customizable benefits
- generous paid time off program
- holidays
- vacation
- personal days
- sick days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Exceldata visualization toolsSQL
Soft skills
coordinationcommunicationproblem-solvingperformance reviewrisk identification