ManpowerGroup

Benefits Program Manager – 401k/Retirement Consultant

ManpowerGroup

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $50 per hour

About the role

  • Establish strong relationships with HR Partners, business leaders, and employees to ensure benefits delivery meets employee needs
  • Function as a subject matter expert on all core benefit programs
  • Resolve benefits issues and escalations within set SLAs
  • Resolve complex issues by identifying root causes
  • Provide subject matter oversight on retirement plan operations
  • Build and manage effective relationships with benefit vendors
  • Conduct ongoing vendor meetings
  • Monitor monthly invoices to ensure alignment with administrative fees
  • Actively participate in Annual Enrollment preparation and testing
  • Partner with vendors to verify eligibility rules
  • Review interface files between the benefits administration platform and all vendor systems
  • Serve as the internal SME for retirement benefits
  • Work with payroll and technical teams to ensure accurate processing
  • Support annual retirement plan activities
  • Manage escalated retirement participant issues
  • Identify opportunities for process improvements and automation
  • Conduct or participate in benefits training
  • Execute audit schedules for each major vendor
  • Review ERISA, IRS, DOL, ACA, CMS, and state-related regulatory requirements

Requirements

  • Bachelor’s degree in Human Resources or related field, or equivalent working experience
  • Minimum 6 years’ benefits program management experience required – Specifically in 401K/Retirement plans
  • Fidelity and ADP experience/knowledge REQUIRED
  • Excellent project management skills with proven ability to design workable solutions
  • Deep analytical skills
  • Excellent written and verbal communications skills
  • Proficient in Excel, advanced Excel skills
  • Previous experience with HRIS/Payroll systems; Workday, ADP Payroll, and Alight experience preferred.
  • Deep knowledge of ERISA, HIPAA, ADA, COBRA, FMLA, Worker’s Compensation, and other benefits-related legislation
  • Strong knowledge of health and welfare benefit programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
benefits program management401Kretirement plansproject managementanalytical skillsExcelHRISpayroll systemsFidelityADP
Soft Skills
relationship buildingcommunication skillsproblem solvingprocess improvementtrainingvendor managementcollaborationattention to detailtime managementcritical thinking