Manpower

Benefits Program Manager – 401k, Retirement Consultant

Manpower

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $50 per hour

About the role

  • Establish strong relationships with HR Partners, business leaders, and employees
  • Function as a subject matter expert on all core benefit programs
  • Resolve benefits issues and escalations within set SLAs
  • Provide subject matter oversight on retirement plan operations
  • Build and manage effective relationships with benefit vendors
  • Conduct ongoing vendor meetings to discuss service performance
  • Monitor monthly invoices to ensure alignment with administrative fees
  • Actively participate in Annual Enrollment preparation and testing
  • Partner with vendors to verify eligibility rules
  • Review interface files between the benefits administration platform and all vendor systems
  • Serve as the internal SME for retirement benefits
  • Work with payroll and technical teams to ensure accurate processing of contributions
  • Manage escalated retirement participant issues
  • Identify opportunities for process improvements and automation
  • Conduct or participate in benefits training
  • Execute audit schedules for each major vendor
  • Review ERISA, IRS, DOL, ACA, CMS, and state-related regulatory requirements
  • Monitor regulatory changes affecting health, welfare, and retirement programs

Requirements

  • Bachelor’s degree in Human Resources or related field, or equivalent working experience
  • Minimum 6 years’ benefits program management experience required – Specifically in 401K/Retirement plans
  • Fidelity and ADP experience/knowledge REQUIRED.
  • Excellent project management skills
  • Deep analytical skills
  • Ability to work with a high degree of autonomy
  • Strong business judgment
  • Successful record of building operational processes and procedures
  • Excellent written and verbal communications skills
  • Proficient in Excel
  • Previous experience with HRIS/Payroll systems; Workday, ADP Payroll, and Alight experience preferred.
  • Deep knowledge of ERISA, HIPAA, ADA, COBRA, FMLA, Worker’s Compensation, and other benefits-related legislation.
  • Strong knowledge of health and welfare benefit programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
benefits program management401Kretirement plansproject managementanalytical skillsExcelHRISpayroll systemsFidelityADP
Soft Skills
relationship buildingcommunication skillsbusiness judgmentautonomyprocess improvementtrainingproblem resolutionvendor managementservice performance monitoringescalation management
Certifications
Bachelor’s degree in Human Resourcesequivalent working experience