Operations Consultant – MServ
Management Controls Inc.
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Tech Stack
About the role
- Facilitate and ensure compliance of Track daily settlement process via computer-based software
- Utilize Track reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections
- Assign schedules and pay formulas within Track for proper calculations of net billable hours
- Manage daily business process within Track to confirm settlement of charges within client’s ERP
- Provide training to Supervisors and Vendors during onboarding and general maintenance
- Manage user accounts/profiles and report filters, and other ad hoc administrative requests
- Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance
- Provide support for all Track Platform issues that hinder operation of daily settlement process
- Execute Track Platform implementation project plans, ensuring that implementations follow MCi’s standards and are delivered consistently
- Facilitate completion of standardization elements, integration and user acceptance testing, and other project deliverables in adherence to the project schedule
- Assist clients with identification and organization of Master Data as required
- Collaborate with clients to expand their contractor management strategy and business processes based on industry best practices
- Liaise with internal teams and external stakeholders to optimize contractor work processes and use of Track
- Provide instructor-led training in group and one-on-one settings and provide end-user support during and after the implementation process
- Become Track subject matter expert and advocate, driving knowledge and understanding of systems and processes both internally and externally
Requirements
- Degree level qualification (business or technical preferred) or 2-4 years of professional experience
- Experience in finance, procurement, contractor management, IT or heavy industry
- Ability to travel up to 50% and occasionally for extended periods of time
- Proficiency in Microsoft Office Suite (i.e. Outlook, Teams, Excel, Word, etc.)
Benefits
- All training for this role is provided on the job, in person, on Teams, and via MCi’s training platform Track University
- Track User Certification upon successful completion of training
- Ongoing development designed to expand experience both technically and practically
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data insightsuser role compliancesettlement processcontractual complianceMaster Data managementuser acceptance testingproject deliverablesimplementation project planserror correctionspay formulas
Soft Skills
trainingcollaborationcommunicationproblem-solvingorganizational skillsleadershipclient managementadaptabilityattention to detailtime management