Facilitate sprint planning that establishes clear goals aligned to business objectives.
Ensure backlog items entering sprint are prioritized, estimated, and include clear acceptance criteria.
Lead daily standups focused on coordination and impediment visibility.
Facilitate sprint reviews demonstrating working software to stakeholders.
Conduct retrospectives that produce actionable improvements and ensure follow-through.
Protect sprint commitments by managing scope changes and negotiating priority shifts when needed.
Maintain milestone plans and delivery roadmaps for assigned initiatives.
Track progress against timelines, scope, and defined outcomes.
Identify delivery risks early and implement mitigation plans.
Provide structured status reporting to engineering leadership, product, and portfolio stakeholders.
Ensure alignment between sprint execution and broader program objectives.
Maintain a prioritized backlog aligned to epics and portfolio investments.
Monitor velocity, cycle time, throughput, and sprint goal attainment.
Enforce WIP limits to promote completion and predictability.
Manage cross-team dependencies and prevent delivery conflicts.
Escalate risks with appropriate context and recommended solutions.
Maintain accurate Jira boards reflecting real-time team status.
Coach teams on agile principles within live delivery work.
Foster psychological safety and shared accountability for sprint goals.
Encourage sustainable pace and continuous improvement.
Translate technical progress into clear business updates for stakeholders.
Strengthen team ownership and operational discipline.
Coordinate across engineering, data, infrastructure, security, and business teams.
Maintain visibility across multi-team or cross-functional efforts.
Ensure smooth transitions across discovery, build, testing, and release phases.
Adapt delivery methodology (iterative or phased) based on regulatory or program requirements.

Requirements

4+ years of experience as a Scrum Master supporting software or engineering teams, with ownership of delivery outcomes.
Strong knowledge of agile frameworks with practical experience facilitating core ceremonies.
Experience managing project timelines, risks, milestones, and stakeholder reporting.
Proficiency in Jira administration, reporting, JQL, and sprint analytics.
Proven ability to remove impediments, manage dependencies, and escalate risks effectively.
Experience supporting complex technical initiatives (cloud platforms, enterprise applications, APIs, data engineering, analytics, or compliance-driven programs).
Ability to flex between iterative agile execution and structured, milestone-based delivery models.
Experience in healthcare IT, pharmacy benefit management, or other regulated environments preferred.
Strong facilitation, stakeholder communication, and cross-functional coordination skills.
Experience supporting multiple teams within a portfolio-based delivery model.
Relevant certifications (CSM, A-CSM, SAFe Scrum Master) preferred.
Strong organizational discipline and ability to manage competing priorities in a fast-paced environment.

Benefits

Medical, Dental, Vision Coverage (for employee and family)
Flexible Spending Account & Health Savings Account with Company contribution
Employee Assistance Program
Disability Coverage
Life insurance
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Paid Time Off (PTO), paid holidays, floating days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Scrum Masteragile frameworksproject managementrisk managementstakeholder reportingJira administrationsprint analyticsdelivery outcomesbacklog managementmilestone planning

Soft Skills

facilitationstakeholder communicationcross-functional coordinationorganizational disciplineremoving impedimentsmanaging dependenciesescalating riskscoachingpromoting accountabilitycontinuous improvement

Certifications

CSMA-CSMSAFe Scrum Master