Mammoth Holdings

People Operations

• Serve as the primary TA partner to Directors of Operations, District Leaders, and General Managers.
• Provide guidance and coaching on internal leadership development and team performance.
• Partner with Talent Acquisition and Operations to support staffing needs and workforce planning.
• Provide insight into team structure, retention risks, and leadership gaps.
• Assist leaders in planning for organizational changes, promotions, and internal development opportunities.
• Support onboarding and integration of new sites, acquisitions, and leadership hires.
• Build strong, trusted relationships with operational leaders.
• Help leaders resolve issues quickly and professionally.
• Improve team engagement and leadership capability across locations.

People Partner

Recruitment

• Provide administrative support to the Talent Acquisition team to ensure smooth and efficient hiring processes
• Review incoming applications and resumes to identify qualified candidates
• Schedule in-person interviews and manage calendar coordination for candidates and hiring managers
• Support the planning, logistics, and execution of in-person hiring events and career fairs
• Assist with new-hire onboarding activities, including preparing documentation and maintaining accurate employee files
• Provide general administrative support to the HR and recruiting teams as needed

Recruiting Intern

Director

• Develop and execute a multi-year technology optimization roadmap aligned with operational growth and acquisition integration.
• Evaluate current systems and identify performance gaps, redundancies, and enhancement opportunities.
• Translate business needs into scalable system improvements that drive measurable ROI.
• Serve as a senior advisor to executive leadership on technology performance, integration strategy, and system enhancement initiatives.
• Establish KPIs that measure technology effectiveness, uptime, automation impact, and operational efficiency.
• Oversee optimization of enterprise and distributed site technology platforms including: Cloud environments (AWS, Azure, GCP), POS systems and payment integrations, Membership and subscription platforms, Tunnel controllers and loT-connected wash equipment, Network connectivity and device management.
• Lead system standardization across newly acquired locations.
• Improve reliability, scalability, and performance of site-impacting technology.
• Strengthen disaster recovery and business continuity protocols across corporate and field systems.
• Identify and eliminate manual workflows through automation and system integration.
• Lead cross-platform integrations between ERP, HRIS, CRM, BI, membership, and operational systems.
• Standardize reporting structures to reduce manual data pulls and shadow systems.
• Improve cross-functional data flow between Operations, Finance, HR, and Analytics.
• Drive continuous improvement initiatives that enhance field execution and corporate reporting accuracy.
• Partner with Business Intelligence and Finance teams to ensure enterprise data architecture supports scalable operational analytics and decision-making.
• Enable advanced analytics initiatives that support operational forecasting, performance management, and strategic planning.
• Lead the identification, implementation, and adoption of AI-driven solutions to streamline operational, administrative, and reporting processes across corporate and field environments.
• Champion a culture of data intelligence and AI adoption, enabling teams to leverage automation and machine learning to improve efficiency and reduce manual processes.

Senior Director, Technology Optimization – Enhancement

Payroll

• Supervise end-to-end weekly payroll processing across multiple entities and states.
• Ensure accuracy of hours worked, pay changes, bonuses, and deductions.
• Manage payroll calendars, approval timelines, and deadlines.
• Process off-cycle payments, retro pay adjustments, and variable compensation.
• Serve as the internal subject matter expert for Paylocity.
• Maintain payroll configurations, earnings codes, deductions, and tax settings.
• Support integrations with timekeeping, HRIS, and benefits systems.
• Troubleshoot system issues and coordinate with Paylocity support.
• Ensure compliance with federal, state, and local payroll regulations.
• Oversee payroll tax filings and reconciliations.
• Support internal and external audits.
• Prepare payroll reporting and analytics for Finance leadership.
• Supervise and mentor payroll team members.
• Establish payroll SOPs and training documentation.
• Partner cross-functionally with HR, Finance, and Operations teams.
• Support payroll needs related to growth, acquisitions, or new locations.

Payroll Manager

• Manage the full-cycle recruitment process for assigned roles
• Post and manage job ads across job boards and social media
• Source candidates through proactive outreach and community partnerships
• Screen resumes, conduct phone screens, and coordinate interviews
• Collaborate with field leaders to understand staffing needs
• Attend hiring events, job fairs, and community outreach programs
• Maintain accurate records in the applicant tracking system (ATS)
• Ensure a welcoming and responsive experience for all applicants

Recruiter

IT Support

• Provide Tier II technical support, resolving escalated hardware, software, POS, and application-related issues.
• Administer and support Microsoft 365 / Office 365 environments, including account management, licensing, and troubleshooting.
• Troubleshoot endpoint devices, printers, POS systems, audio/visual equipment, and conferencing technology.
• Provide remote support using tools such as Splashtop or NinjaOne.
• Support laptop imaging, deployment, hardware repairs, and operating system configuration.
• Perform basic network troubleshooting for connectivity, printer, and access-related issues, escalating as needed.
• Manage and document service requests and incidents within the ticketing system, ensuring accurate tracking and timely resolution.
• Respond to cybersecurity-related incidents and coordinate with appropriate internal teams to support containment and resolution.
• Assist with employee onboarding and offboarding processes, including account provisioning, access management, and device preparation.
• Maintain IT documentation, knowledge base articles, and operational procedures to support team efficiency.
• Participate in rotational on-call support for critical after-hours technical needs.
• Deliver high-touch support for executive and VIP users requiring priority service.
• Collaborate with infrastructure, cybersecurity, network, and vendor support teams to resolve cross-functional technical issues.
• Support conference room technology and large meeting setups as needed.

People Partner

Recruiting Intern

Senior Director, Technology Optimization – Enhancement

Payroll Manager

Recruiter

IT Support II