Mammoth Distribution

Operations

• Review and process sales orders in the ERP system, ensuring accuracy before and after fulfillment
• Communicate order details, updates, and changes directly with dispensary customers and internal teams
• Manage special requests, order modifications, and exceptions, including sales rep requests and unique transportation needs
• Process timely invoice changes, price adjustments, cancellations, returns, and pushed orders as needed
• Support delivery drivers with issues that come up during deliveries
• Maintain and update sales databases and records, ensuring data integrity
• Deliver responsive, customer-first support and maintain a professional, positive presence in every interaction
• Assist the Sales Operations team with larger projects that improve processes, reporting, and cross-functional efficiency
• Adapt to changing priorities and take on ad hoc tasks as needed, full-time Monday through Friday
• Uphold professionalism, confidentiality, and a positive, team-oriented attitude

Sales Operations Administrator