Sales Operations Administrator

Mammoth Distribution

Sales Operations Administrator managing sales orders and customer inquiries for the sales team. Located in North Hollywood, supporting operations without prior cannabis experience needed.

Posted 7/23/2026full-timeNorth Hollywood • California • 🇺🇸 United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional communication skills and a customer service mindset while managing sales orders and supporting operational efficiency. Proficient in maintaining data integrity and adapting to changing priorities in a fast-paced environment.

Highest-signal resume keywords

Sales Order ProcessingERP System ExperienceMicrosoft Office ProficiencyCustomer Service MindsetAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Order ProcessingERP System ExperienceData Integrity ManagementInvoice ProcessingPrice AdjustmentsOrder ModificationsReturns ManagementDatabase MaintenanceReportingCross-Functional Efficiency

Soft Skills

Exceptional Communication SkillsCustomer Service MindsetResponsivenessImpeccable OrganizationGrowth MindsetSelf-Starter EnergyDependabilityAdaptabilityPositive AttitudeTeam-Oriented

Tools & Technologies

ERP SystemsMicrosoft OfficeGoogle SuiteAsana

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Review and process sales orders in the ERP system, ensuring accuracy before and after fulfillment
Communicate order details, updates, and changes directly with dispensary customers and internal teams
Manage special requests, order modifications, and exceptions, including sales rep requests and unique transportation needs
Process timely invoice changes, price adjustments, cancellations, returns, and pushed orders as needed
Support delivery drivers with issues that come up during deliveries
Maintain and update sales databases and records, ensuring data integrity
Deliver responsive, customer-first support and maintain a professional, positive presence in every interaction
Assist the Sales Operations team with larger projects that improve processes, reporting, and cross-functional efficiency
Adapt to changing priorities and take on ad hoc tasks as needed, full-time Monday through Friday
Uphold professionalism, confidentiality, and a positive, team-oriented attitude

Requirements

What you’ll need

High school diploma required
Exceptional written and verbal communication skills
A customer service mindset — you view every interaction as a chance to build trust internally and externally
Responsiveness: you act fast, anticipate needs, and follow up relentlessly
Growth mindset: you love to learn, iterate, and level up
Impeccable organization, attention to detail, and ability to juggle multiple priorities
Proficiency in Microsoft Office and Google Suite; experience with ERP systems and/or Asana is a big plus
Self-starter energy — you're great working alone or with a team
Dependable, punctual, and able to adapt
Passionate, enthusiastic, and solution-focused

Benefits

Comp & perks

Medical
Dental
Vision
Life Insurance after 60 days