Mammoth Brands

Operations

• Own end-to-end parcel strategy, including carrier mix, service levels, and cost structure across national and regional carriers
• Lead all parcel RFPs and negotiations, whether through 3PL carrier programs or Coterie’s own contracts, with a relentless focus on blended cost per order, accessorial reduction, and long-term rate leverage.
• Build a carrier strategy optimized for our order profile, with deep expertise in dimensional weight, oversize/handling charges, zone skipping, residential delivery, and other cost drivers.
• Design and own automated parcel invoice auditing and cost analysis, handling highly variable formats, evolving carrier charge logic, and complex accessorial structures.
• Define and track the parcel KPIs that actually matter: blended cost per order, zone mix, dim utilization, accessorial rate, carrier mix efficiency, service-level performance, and budget vs. actuals.
• Own the parcel relationship with our 3PL partner, ensuring carrier performance, billing accuracy, and SLA adherence across daily fulfillment operations.

Manager, Parcel Strategy – Operations