Technical Account Manager

Malwarebytes

full-time

Posted on: 2/4/2026

Location Type: Remote

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About the role

Gather partner requirements and collaborate with internal teams to deliver customized product solutions.
Drive end-to-end project management for partner-related initiatives, ensuring milestones are met and expectations are exceeded.
Provide technical guidance and expertise to partners, ensuring they fully understand and utilize our product offerings.
Lead partner meetings, deliver progress updates, and maintain accountability for project success.
Monitor partner satisfaction and identify opportunities for further collaboration or improvement.

Minimum 3 years of experience in project management, account management, or a similar role working directly with customers or partners.
Strong product knowledge and/or technical abilities to communicate effectively with both technical and non-technical stakeholders.
Exceptional communication skills with the ability to explain complex concepts clearly.
A natural leader who takes accountability and drives results with enthusiasm and precision.
Highly organized with a proven ability to manage multiple projects simultaneously.
Bachelor’s degree in a relevant field is required; additional certifications or technical training is a plus.

Benefits

Comprehensive medical, dental, and vision insurance coverage
Employee Referral Bonus Program
Wellness programs
401k and employer matching for (US Employees)
Comprehensive Time Off policy
An opportunity to do something great for yourself and the world! (Benefits and Perks subject to change by country/region)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementaccount managementtechnical guidanceproduct knowledge

Soft Skills

communication skillsleadershipaccountabilityorganizational skillscollaboration

Certifications

Bachelor’s degree