Order Management Manager

Maltego Technologies

full-time

Posted on: 1/15/2026

Location Type: Remote

Location: Germany

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About the role

Play a key role in the smooth processing of customer orders from initiation to completion.
Collaborate with Account Management, Sales Development, Customer Success, Business Systems, and Business Intelligence.
Oversee the entire order management process.
Ensure all customer information is accurately maintained in the CRM system.
Review and set up sales orders to ensure compliance with company policies.
Track the status of customer orders and support clients through fulfillment and renewal.
Facilitate seamless communication and issue resolution with global support teams.
Guarantee timely delivery of invoices and software licenses to customers.

2 - 5 years’ experience in order management, operations, or revenue operations, ideally in SaaS or tech environments.
Strong understanding of order-to-cash processes, billing, and subscription management.
Experience with CRM and ERP systems (e.g., Zuora, Salesforce, and NetSuite, CPQ is a plus).
Degree in business administration, accounting, finance, or related field.
Fluent in English (German is a plus).

Benefits

Access supported language courses for continued learning.
Receive mental health support via .nilo, including psychologists and digital tools.

Tip: use these terms in your resume and cover letter to boost ATS matches.

order managementorder-to-cash processesbillingsubscription management

collaborationcommunicationissue resolution