Maltego Technologies

DevOps Engineer

• Maintain and enhance Ansible playbooks and roles
• Manage AWS infrastructure using CloudFormation
• Operate and scale Kubernetes clusters with KEDA-based event-driven autoscaling
• Administer sharded MongoDB clusters and Elasticsearch databases
• Manage RabbitMQ and Redis clusters
• Maintain and improve monitoring stack (Nagios, ELK, CloudWatch, PagerDuty)
• Implement and enforce security controls (SELinux, FIPS compliance, OSSEC, WAF)
• Develop automation scripts in Python and Bash for operational tasks
• Support CI/CD pipelines using Atlassian Bamboo/GitHub Actions
• Participate in on-call rotation for production infrastructure support
• Create and maintain baseline AMIs for rapid environment provisioning

Senior DevOps Engineer

Onboarding Specialist

• Manage a portfolio of onboarding projects/accounts, ensuring consistent delivery on time and with quality.
• Conduct onboarding meetings, product demos, company presentations, workshops, and training sessions (1:1 and 1:many).
• Partner with customers to understand their business processes, deployment goals, and requirements; provide product information and technical guidance to support those goals.
• Develop and manage project plans, timelines, and milestones; track progress and proactively address any roadblocks.
• Effectively manage all project communication, both internally and externally.
• Educate and enable customers on product features and best practices, supporting onboarding to deliver fast time-to-value.
• Collaborate with internal teams to identify and eliminate onboarding risks; coordinate resources to ensure resolution.
• Address technical issues, troubleshoot problems, and work with cross-functional teams (Product, Engineering, Support) to provide timely solutions.
• Gather client feedback and insights to improve the onboarding process and recommend product enhancements.
• Build strong, lasting relationships with clients, serving as the primary point of contact during onboarding.
• Ensure smooth hand-offs to Customer Success and Sales throughout the customer journey.
• Maintain product and domain expertise in Maltego, OSINT, and other relevant domains.

Onboarding Manager

Manager

• Play a key role in the smooth processing of customer orders from initiation to completion.
• Collaborate with Account Management, Sales Development, Customer Success, Business Systems, and Business Intelligence.
• Oversee the entire order management process.
• Ensure all customer information is accurately maintained in the CRM system.
• Review and set up sales orders to ensure compliance with company policies.
• Track the status of customer orders and support clients through fulfillment and renewal.
• Facilitate seamless communication and issue resolution with global support teams.
• Guarantee timely delivery of invoices and software licenses to customers.

Order Management Manager

Business Development Rep

• Facilitate U.S. Federal GTM Strategy: Conduct market research to identify priority agencies, mission areas, and procurement pathways. Help define and detail Maltego’s U.S. Federal Ideal Customer Profiles (ICPs), refine value propositions, and recommend tailored sales plays.
• Drive New Business Growth: Identify, qualify, and pursue opportunities across Federal agencies, integrators, and partner ecosystems.
• Engage Decision-Makers and Decision-Influencers: Build trusted relationships with contracting officers, program managers, and mission leaders.
• Pipeline Development: Create and progress qualified pipeline in line with ARR targets and strategic priorities.
• Procurement Engagement: Support responses to RFIs, RFPs, and other acquisition processes.
• Program Management: Coordinate across Maltego’s US gov teams for the delivery of the US government program and strategic initiatives.
• Cross-Functional Collaboration: Partner with Maltego’s product, sales engineering, and marketing teams to ensure Federal requirements inform GTM campaigns and product roadmaps.
• Market Presence: Represent Maltego at Federal industry events, conferences, and forums to raise visibility and credibility.

Principal Business Development – US Government

Marketing Operations

• Own and optimize our current MarTech stack (Salesforce, Pardot), and support evaluation of new tools as our tech stack evolves
• Build and maintain dashboards and reporting to track campaign performance, lead funnel metrics, and customer conversion across freemium, webshop, and enterprise touchpoints, with a particular focus on supporting product-led growth (PLG) motions as they apply to Maltego’s marketing and sales strategies.
• Develop and manage scoring models, segmentation strategies, and lifecycle workflows based on user behavior and channel
• Automate campaign assets such as email nurtures, landing pages, forms, and tracking links
• Implement and enforce data governance best practices, including GDPR compliance and lead source attribution
• Collaborate cross-functionally with Marketing, RevOps and Sales to improve lead handoff, pipeline acceleration, and marketing ROI
• Ensure CRM hygiene and process alignment between Marketing and Sales

Senior Marketing Operations Specialist

Accountant

• Accounts Payable: Process vendor invoices accurately and promptly, verify invoiced details, and resolve discrepancies.
• General Ledger: Post journal entries and support monthly closing processes, reconcile balance sheet accounts, and assist in preparing reports for audits.
• Support the Finance team with ad-hoc GL tasks and process improvements.