Maltego Technologies

Account Manager

• Ownership of an account portfolio where you are accountable for the performance of each customer.
• Manage the full customer journey, from onboarding and adoption to renewal and expansion, to ensure your customers are successful at every stage.
• Develop and maintain strong, strategic relationships with decision-makers and key stakeholders with your accounts.
• Proactively identify customer risks by monitoring key metrics and risk signals and develop tailored mitigation plans for each identified risk, considering the specific context and needs of the customer.
• Identify growth opportunities within your portfolio to drive up- and cross-sell and strategically grow the account.
• Develop, deliver, and execute success plans and strategic account development plans to drive value realization and account expansions.
• Work closely with internal stakeholders across our sales, success services, and product teams to ensure customer satisfaction and success.

Senior Account Manager – Commercial