Maker Lab

Senior Project Manager, Offline Retail Producer

Maker Lab

full-time

Posted on:

Location Type: Hybrid

Location: Bengaluru • India

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Job Level

Senior

About the role

  • Orchestrate the full lifecycle of retail projects—from resource planning and risk mitigation to final delivery—across 1P (Brand Stores) and 3P (Partner Retailers).
  • Own the adaptation and delivery of global launch toolkits (demos, artwork, copy) for physical stores, ensuring 100% accuracy for local markets.
  • Build and maintain regional retail playbooks, manage partner asset sharing through Partner Marketing Hub. Run partner onboarding programs to guide partners on launch asset adaptation and execution.
  • Manage the development of regional shop-in-shop (SIS) programs, bespoke fixtures and enhanced demos. Collaborate with global and regional creative partners and fabrication vendors to control quality, prototyping, and installation costs.
  • Lead the production logistics for experiential pop-ups and retail events. oversee agency partners from concept through fabrication to tear-down.
  • Lead the production logistics for swags, oversee agency partners from concept through production and delivery in-market.
  • Develop and optimise process and creative workflows that integrate new AI tools, supporting internal teams and external partners on modern, automated ways of working.
  • Continuously refine the launch asset workflow. Implement tools and systems (Smartsheet) to improve collaboration and reduce administrative churn.

Requirements

  • BA/BS degree or equivalent experience
  • 6 + years of experience in retail, merchandising and/or omnichannel marketing and creative production is highly preferable.
  • Deep technical knowledge of print production and fabrication is highly preferred.
  • Strong program management capabilities and highly organised, coupled with excellent stakeholder management and partnership capacity. Detail-orientation is required. Expert in project management methodologies (Smartsheet) and tools. You love a well-organised spreadsheet and methodically maintain trackers.
  • Flexibility and ability to work under ambiguity and uncertainty.
  • Able to work in a fast-paced, deadline-driven, and techy work environment.
  • Demonstrate experience or strong aptitude for integrating AI tools into project workflows. Familiarity with Google AI tools will be highly favourable.
  • High energy and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project success.
  • Exceptional verbal and written English communication and presentation skills.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
print productionfabricationproject managementprogram managementprocess optimizationcreative workflowsAI integrationstakeholder managementdetail orientationomnichannel marketing
Soft skills
highly organizedflexibilityability to work under ambiguityteamworkdedicationverbal communicationwritten communicationpresentation skillsgo-getter attitudeadaptability
Certifications
BA/BS degree