Maker Lab

Project Manager

• Support and manage the end-to-end delivery of social content creation and marketing initiatives, ensuring every project remains strategically aligned and on schedule.
• Own all project timelines and resource coordination, acting as the central point of contact to move projects smoothly from initial planning through to final launch.
• Manage rigorous quality control and approval workflows, ensuring all creative outputs meet brand standards and client expectations.
• Collaborate closely with strategy and creative teams to define clear objectives, manage deliverables, and bridge the gap between vision and execution.
• Monitor project performance and provide regular, transparent updates to stakeholders, identifying and resolving potential bottlenecks before they impact delivery.
• Troubleshoot operational issues with a proactive mindset, maintaining project momentum in a fast-paced, 100% remote environment.
• Maintain organised project documentation and trackers, ensuring a high level of clarity and efficiency for our distributed team.
• Adapt to changing priorities with agility, providing the structure and "glue" needed for the creative team to thrive.

Project Manager – Creative, Social

Copywriter

• Own the end-to-end creative process for social content—from initial brief and strategic research to ideation and final copy execution.
• Develop and manage social media editorial calendars for platforms including LinkedIn, Facebook, and X (Twitter), ensuring content aligns with overarching brand strategies.
• Flex your copywriting expertise across diverse digital marketing initiatives, brand campaigns, and high-stakes internal communication materials.
• Balance daily "bread-and-butter" copywriting needs with the ability to ideate "out-of-this-world" creative projects that break through the noise.
• Act as a strategic planner, identifying audience insights and social trends to inform content pillars and platform-specific tactics.
• Champion creative excellence by leading internal knowledge-sharing sessions on the latest trends in copywriting, social strategy, and digital culture.
• Collaborate closely with designers and art directors to ensure visual and verbal elements are perfectly synchronised.
• Deliver persuasive, high-energy presentations to internal stakeholders and clients, effectively "selling" creative concepts and strategic rationale.

Copywriter, Social Planner

Graphics Designer

• Partner with the rest of the team on technical implementation - UX Designers & product managers, including Motion Graphics Designers, UX Researchers, Project Managers, Content Strategists, etc.
• Collaborate and integrate with clients’ marketing, branding, creative and other teams, including Engineering, Marketing, Business Development, etc.
• Drive and inspire dynamic ideas that connect with all types of users through quality-driven interactive design
• Lead & execute UI projects for mobile apps with deep material design knowledge, providing insights and feedback to the team.
• Ideate and execute ideas from beginning to end in a fast-paced working environment.
• Create original interactive visuals that are exciting and innovative, and respond to the client’s business, brand and strategic objectives across the region.
• Maintain client relationships and apply business acumen to develop accounts where possible.

Visual Designer

Marketing

• Drive the strategic planning and execution of artist marketing initiatives.
• Serve as the primary lead for campaign updates, ensuring clear communication with country teams, internal departments, and cross-functional stakeholders.
• Lead creative discussions and briefings with external agencies to develop high-impact assets across TrV, digital ads, OOH, and social media.
• Oversee the adaptation and localization of these assets to ensure resonance across diverse global markets.
• Manage relationships with cross-functional teams and external partners, including creative studios, licensing and clearance, music partnerships, and legal departments.
• Conduct rigorous analytical reviews of campaign results and creative testing.
• Translate data into actionable insights to inform global strategy and drive continuous improvement across country teams.
• Support sponsor and partner engagement across creator and artist programs.
• Manage valuation, entitlements, and brand alignment while delivering comprehensive post-campaign reporting.

Senior Marketing Specialist – Artist Marketing

Performance Marketing

• Translate high-level product strategies into comprehensive and actionable media briefs, serving as the central point of contact for media agency activation and operations teams to ensure flawless campaign execution.
• Develop and manage multi-channel traffic and conversion forecasts, continually monitor real-time investment pacing, and identify opportunities for optimisation or anomaly resolution. This includes proactively tracking GStore inventory and flagging out-of-stock (OOS) risks.
• Own the roadmap for the Learning Agenda, coordinating the execution of A/B testing, experimentation, and creative refreshes with agency partners, and ensuring all results are meticulously documented and integrated into the overarching strategy.
• Consolidate complex performance data across the digital stack to create a clear, data-driven narrative on traffic and sales performance. Establish a regular Direct Response (DR) reporting cadence for leadership and cross-functional stakeholders, providing key learnings and strategic recommendations.
• Drive operational excellence by defining methods and timelines for strategic implementation and ensuring seamless coordination among product, marketing, and sales teams.
• Ensure all digital marketing activities comply with internal policies, privacy regulations, and brand safety guidelines.

Marketing Manager, Performance Marketing

Content Marketing Manager

• Execute the Malaysia field marketing calendar end-to-end, including industry events, networking formats, vendor coordination, and post-event lead capture.
• Partner with Sales and Partnerships teams to define audience targeting, manage invite operations, and oversee post-event follow-up cadences.
• Co-design and launch joint marketing initiatives with priority partners, spanning webinars, email campaigns, social media, and bespoke B2B content.
• Build and maintain partner marketing toolkits, including one-pagers, pitch decks, and landing pages tailored to the Malaysian SME and Growth segments.
• Coordinate the production of localised case studies, customer stories, and vertical narratives by collaborating with writers, designers, and external agencies.
• Localise global brand messaging and assets—including nurture emails and event collateral—to ensure they resonate culturally and linguistically within the MY market.
• Support performance marketing and competitor campaigns by providing local insights, creative briefs, and rigorous QA of copy and tracking links.
• Build and maintain comprehensive dashboards to track lead generation, opportunity pipeline, and the overall ROI of Malaysian marketing activities.
• Manage the Malaysia asset repository, ensuring all content is organised, up-to-date, and effectively utilised across all partner and sales channels.

Marketing Specialist – Field, Content Marketing

• Execute in-store retail Point-of-Sale (POS) deployments across top, mid, and small-tier consumer electronic retail chains, independent stores, and retail distributors in India.
• Launch and manage customer-facing retail campaigns and experiences designed to drive sales and brand awareness.
• Implement GTM strategies for new product launches and feature updates specifically tailored for the offline retail environment.
• Establish channel experience and user education as core pillars of the offline strategy; own and drive education metrics while scaling local tools in partnership with global and regional stakeholders.
• Develop robust methods to track the effectiveness of retail initiatives through performance measurement and customer research.
• Act as the primary point of contact for in-store marketing activities, collaborating closely with Partner Business Management (PBM) teams and marketing stakeholders across India and APAC.
• Extensive experience in the India consumer electronics retail landscape, with a deep understanding of POS deployments and distributor networks.
• Proven ability to manage large-scale retail rollouts and campaign executions within tight GTM windows.
• Proficiency in using data and customer insights to evaluate retail strategy and ROI.
• Strong communication skills with the ability to navigate complex stakeholder environments across local and regional teams.

Senior Marketing Specialist – In-store, Retail

Program Manager

• Serve as the central Program and Content Manager for the Cloud JAPAC customer reference program.
• Partner with Sales, Customer Success, Product, and Marketing teams to identify, develop, and engage strategic reference customers.
• Work with local teams to produce and amplify customer content, including videos, case studies, blogs, and slides to showcase market momentum.
• Interface with internal teams to advise on the strategic use of references for peer networking, events, and sales deliverables.
• Build and activate customer relationships to benefit sales activity, product development, and the customer’s professional profile.
• Manage reference requests, track outcomes, and maintain accurate, up-to-date customer profiles and contact data.
• Educate internal teams on reference processes, asset utilization, and program strategy.
• Define metrics and benchmarks; provide regular updates on reference status, gap analysis, and strategic recommendations.

Marketing Specialist, Content and Program Manager

Producer

• Audience Segmentation: Utilize internal data and audience-building tools to create precise targeting lists for major APAC promotional campaigns and new product launches.
• Data Analysis: Accurately identify and build data audience lists for each campaign based on established data signals and campaign objectives.
• Quality Assurance: Conduct rigorous QA on all audience lists to ensure complete coverage of intended segments and adherence to workflow standards.
• Technical Troubleshooting: Partner with Global CRM Engineering and Product Management (PM) teams to identify and resolve data bugs or technical issues during the building process.
• Deployment Support: Manage the final export of audience data to support the end-to-end email development and deployment cycle.
• Technical Proficiency: Strong experience working with internal CRM tools, database management, or audience-building platforms.
• Attention to Detail: Proven ability to perform Quality Assurance (QA) and troubleshoot complex data workflows accurately.
• Collaborative Mindset: Experience working alongside engineering and product teams to resolve technical blockers.
• Data-Driven Execution: Ability to interpret data signals to drive marketing segmentation and campaign effectiveness.

Senior Marketing Specialist – CRM Technical Producer

Controller

• Report directly to the Finance Director and support the formulation and execution of the Group’s overall financial strategy and decision-making process.
• Oversee and manage the day-to-day operations of the Finance Department.
• Ensure timely and accurate preparation of financial and management reports, including group consolidation, cash flow statements, budgets, and forecasts.
• Liaise with external accounting firms, auditors, bankers, corporate secretarial firms and tax consultants on all accounting, audit, treasury and banking, tax and all other compliance and statutory requirements, as and when required.
• Streamline and enhance accounting processes to improve efficiency, accuracy, and internal controls.
• Support building a strategic structure and cadence for financial planning and reviews.
• Support the FD and the overall business in commercial pricing and analysis, working very closely with the Growth Engine, Account Servicing and Operations teams.
• Lead, manage, and mentor the Finance team to ensure high performance and continuous professional development.
• Undertake any other ad-hoc assignments or projects as required.