Make Space

Digital Marketing

• own the strategy and performance of Make Space's digital marketing channels
• lead the planning and execution of paid digital campaigns across Google, Meta, and other digital platforms
• manage and mentor the Digital Marketing team
• analyze campaign performance, customer behaviour, and the digital customer journey
• partner with internal teams and external agencies to improve website performance and overall digital customer experience
• develop and lead a culture of continuous testing and optimization
• collaborate with other key departments to align digital marketing strategies with business initiatives
• manage digital marketing budgets to maximize performance and ensure measurable results
• stay ahead of emerging trends, technologies, and best practices

Digital Marketing Manager

Accounting Manager

• Manage monthly and quarterly close processes across multiple entities, ensuring accuracy, completeness, and timeliness.
• Review and approve journal entries, accruals, inter-company eliminations, and balance sheet reconciliations.
• Lead monthly reporting cycles, ensuring delivery of financial statements with clear variance commentary.
• Maintain and strengthen internal control procedures, including documentation of accounting policies and processes.
• Ensure compliance with regulatory and internal accounting standards, coordinating with external auditors as needed.
• Act as the finance liaison for General Managers and Store Managers, translating financial results into clear operational insights.
• Coordinate monthly performance meetings with Operations to review P&L variances, margin drivers, and cash flow impacts.
• Collaborate with non-finance leaders to build financial acumen across the business and provide tools to manage budgets and KPIs effectively.
• Provide ad hoc analysis to support site-level decision-making (e.g., evaluating marketing ROI, pricing impacts, or cost-saving initiatives).
• Coordinate the preparation and review of indirect tax filings.
• Support annual budgeting process for all properties, working cross-functionally with operations and leadership.
• Identify gaps in accounting and reporting processes and lead initiatives to streamline workflows.

Operations

• Oversee daily business operations for self-storage activities across Southwestern Ontario
• Champion a customer-first culture across all locations
• Develop, implement, and maintain standard operating procedures and policies to ensure operational consistency
• Drive occupancy, revenue, and NOI performance across assigned portfolio
• Full P&L accountability for all locations in the region
• Create and monitor KPI’s including occupancy, delinquency, and move in/move out trends
• Deliver against monthly, quarterly and annual budgets
• Recommend and execute pricing and promotional strategies to meet revenue targets
• Conduct regular site audits to ensure adherence to safety and service standards
• Lead employee recruitment, training, coaching, and performance management across the region
• Foster a strong, performance-driven team environment focused on exceeding KPIs
• Support the integration of acquired facilities and successful openings of new locations
• Collaborate with marketing, real estate, and development teams to support growth initiatives
• Identify and execute on opportunities to expand business lines or increase regional market share
• Travel to sites regularly and represent the company at meetings or regional events
• Perform other duties as assigned by management

Digital Marketing Manager

Accounting Manager

General Manager – Operations